This post is more than 5 years old
14 Posts
0
17071
Bluetooth Drivers Dead
Please help! All my bluetooth drivers are dead. Here's what's going on:
When I open any one of them I get a version of this message:
I'm pretty sure I could fix it if someone would tell my what to do.
Thanks!
DELL-Infant R
331 Posts
0
September 23rd, 2015 12:00
Please go to support.dell.com enter the service tag of the system. Click on system configuration, select the original configuration. You would be able to see the card that was shipped with the system and install the drivers accordingly.
Dell Wireless 1703 WiFi + Bluetooth Driver
http://dell.to/1MqajVJ
Dell Wireless 1704 WiFi + Bluetooth Driver
http://dell.to/1Jqc8x3
Please reply if you have any further questions.
DELL-Infant R
331 Posts
0
September 20th, 2015 10:00
Hi KittyWampus,
Thank you for writing to the Dell Community Forum.
Uninstall the devices which has an exclamation mark in the device manager. Please use the link http://dell.to/1GLfrms for dell support site and enter the service tag of the system or browse for the product and select the system model. Click on drivers and download, select the OS. Download the driver for the Bluetooth card and install on the system.
Please reply if you have any further questions.
KittyWampus
14 Posts
0
September 20th, 2015 23:00
Thanks!
I did uninstall but I'm not sure which ones to install.
Do you know which ones I need? I know I have a Dell Inspiron One 2020 with windows 8, but there are more than one that say they'd be compatible.
How do I find out which ones I really need?
Thanks.
KittyWampus
14 Posts
0
September 23rd, 2015 16:00
Thank you.