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CPU light continues to glow
just received by Dell 660 desktop. When i shut down the computer i noticed that the CPU light isstill on indicating its powerd n and i can make out the fan is running.
Tried to hold the power button but nothing seems to happen.
OS: Win 8.0
nandyalas
5 Posts
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February 14th, 2013 02:00
This seems to work fine. Can you let me know what did i do wrong way. Also i dont see any stick for win 8.0 pasted on teh CPU. Am i missing something?
DELL-Allan D
4 Operator
4 Operator
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2.6K Posts
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February 14th, 2013 02:00
Hello Nandyalas,
I would suggest releasing the flea power.
-- Disconnect all the external peripherals from the computer along with the power cable, monitor, keyboard and mouse.
-- Press and hold the power button for 10 to 15 seconds.
-- Connect only the power cable, monitor, keyboard and mouse and try to turn on the computer.
-- Check the functionality of the computer.
-- If it works fine, shut down the computer and turn it on by pressing the power button and try the process a couple of times.
Please try the steps and write back with results, I'd be glad to assist further.
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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February 15th, 2013 07:00
nandyalas,
Look at the gallery. There is no OS sticker.
nandyalas
5 Posts
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February 16th, 2013 21:00
In the configuration mail i received, it shows following items
616-10861
Windows 8 Pro Digitial Product Key
616-10864
Windows 8 Pro Label
619-38211
Windows 8 Microsoft Patch
Where are these items located. what should i do in case of OS failure and need to install Windows again?
Sreedhar
speedstep
9 Legend
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47K Posts
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February 16th, 2013 21:00
Windows 8 keys are encrypted stored in the Bios installed at the factory. There are no more COA Stickers due to piracy.
Windows 8 now comes with a Genuine Microsoft Label there are NO MORE Certificate of Authenticity (COA) Labels.
See the following examples of labels to look for.
Color-Shifting Ink
The color shift on the label is designed to change from one color to another when viewed from different angles,
making it easy to determine if it is genuine.
Windows 8: magenta to green
Windows 8 Pro: blue to purple
Windows RT: turquoise to purple
8.3 shows the key.
www.belarc.com/free_download.html
nandyalas
5 Posts
0
February 16th, 2013 21:00
Then why did you mention these items in teh configuration details sent to me?
616-10861
Windows 8 Pro Digitial Product Key
616-10864
Windows 8 Pro Label
619-38211
Windows 8 Microsoft Patch