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Can no longer connect devices to my computer
I bought a new Dell Inspiring maybe last October. Windows 10 Home. Now when I try to connect these devices 1. Sony Walkman 2. Nook 3 Google Nexus - nothing shows up on "this computer". Following other online advice I go to - Device manager- portable devices and select the device shown and get “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)” or "This device is not configured correctly (Code 1)". The when I try to update the drivers it says it has found driver software but an error occurred while trying to install it. "A service installation section in this INF is invalid."
Any ideas
RoHe
10 Elder
10 Elder
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44.3K Posts
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March 3rd, 2017 17:00
Always include exact PC model in your posts.
zroboy
60 Posts
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March 4th, 2017 08:00
Dell Silver Inspiron 3650 Desktop PC with Intel Core i5-6400 Processor, 8GB Memory
RoHe
10 Elder
10 Elder
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44.3K Posts
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March 4th, 2017 17:00
Read this:
www.lifewire.com/how-to-fix-code-19-errors-2623182
speedstep
9 Legend
9 Legend
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47K Posts
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March 13th, 2017 10:00
Uninstall Apple iTunes. iTunes is the cause because they don't want you to use andriod or any other music device. Also Windows media player is removed from windows 10 so your MP3 codecs and player are also missing. There has been no secret about why Media Center was dropped. Microsoft wants people to use a windows 10 APP now and not support other music players and programs.
The Google nexus specifically uses a driver from here:
You can download the Google USB Driver for Windows here:
You should also download and install VLC since media player is gone.
http://www.videolan.org/vlc/
The one exception is the Galaxy Nexus: the driver for Galaxy Nexus is distributed by Samsung (listed as model SCH-I515).
None of the devices you mentioned are sold or supported by Dell.
;Google Nexus One
USB_Install, USB\VID_18D1&PID_0D02
USB_Install, USB\VID_18D1&PID_0D02&MI_01
USB_Install, USB\VID_18D1&PID_4E11
USB_Install, USB\VID_18D1&PID_4E12&MI_01
;Google Nexus S
USB_Install, USB\VID_18D1&PID_4E21
USB_Install, USB\VID_18D1&PID_4E22&MI_01
USB_Install, USB\VID_18D1&PID_4E23
USB_Install, USB\VID_18D1&PID_4E24&MI_01
;Google Nexus 7
USB_Install, USB\VID_18D1&PID_4E40
USB_Install, USB\VID_18D1&PID_4E42&MI_01
USB_Install, USB\VID_18D1&PID_4E44&MI_01
;Google Nexus Q
USB_Install, USB\VID_18D1&PID_2C10
USB_Install, USB\VID_18D1&PID_2C11
;Google Nexus (generic)
USB_Install, USB\VID_18D1&PID_4EE0
USB_Install, USB\VID_18D1&PID_4EE2&MI_01
USB_Install, USB\VID_18D1&PID_4EE4&MI_02
USB_Install, USB\VID_18D1&PID_4EE6&MI_01
USB_Install, USB\VID_18D1&PID_4EE7
;Google Glass
USB_Install, USB\VID_18D1&PID_9001
USB_Install, USB\VID_18D1&PID_9001&MI_01
;Project Tango (generic)
USB_Install, USB\VID_18D1&PID_4D00
USB_Install, USB\VID_18D1&PID_4D02&MI_01
USB_Install, USB\VID_18D1&PID_4D04&MI_02
USB_Install, USB\VID_18D1&PID_4D06&MI_01
USB_Install, USB\VID_18D1&PID_4D07