Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

1587

November 9th, 2017 11:00

Cannot use pen on OptiPlex 9020 All In One with touch

Hi,

I tried to use a Surface 4 Pro pen on the 9020 AIO. it pairs fine, the (eraser) button works, but I cannot write with it. 

Are there pens that will work with this AIO? 
thanks

9 Legend

 • 

87.5K Posts

November 10th, 2017 05:00

Only a capacitive stylus will work (as a finger substitute).  This isn't a digitizing tablet -- it's a touchscreen system.

You'd need something like this:

www.amazon.com/.../B008HJGPVO

4 Operator

 • 

9.4K Posts

November 10th, 2017 04:00

Hi QuebecWil,

Thanks for posting.

Apologies that the Surface 4 Pro Pen does not work with your optiplex 9020 AIO .  The  specifications  for the pen shows compatibilty for the following products:

Image

The capacitive stylus pen should work with your 9020.

No Events found!

Top