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DM061-020302.EXE BIOS Missing In Action
A listing for the latest BIOS Update for the Dimension E520,
DM061-020302.EXE, Version 2.3.2, dated 25 April 2007 has been posted for
4 days now, but when trying to download it you're only taken to a blank page.
I even poked around on the actual Dell BIOS FTP site (
http://ftp.us.dell.com/bios/ ) but it's not listed there either.
I have a new unit which I have to deliver by late this evening, and I sure would appreciate someone from Dell Tech Support getting the thing put up there in an expeditious manner, or else revealing where on the Dell Website it might be found.
It makes no sense to post an important BIOS update (labeled as "recommended" if I remember correctly) and then not allow the customers access to it.
Time is of the essence here.
Thank you.
Message Edited by Travis_Lloyd on 04-28-2007 03:53 AM
Message Edited by Travis_Lloyd on 04-28-2007 03:54 AM
Flytyer06076
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April 26th, 2007 17:00
joyabird
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April 26th, 2007 19:00
WilsonTsui
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April 27th, 2007 01:00
majortom1981
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April 27th, 2007 03:00
Fing
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April 27th, 2007 12:00
The one I downloaded for my E521 wouldn't run, And when I went to download it again
(in case I had just gotten a bum transfer) it was gone from the server. But, since
I had the floppy drive connected to the rig, I did install the 1.1.4 update.
We'll see how long it takes for them to fix the files and put them back up for us.
I'm not holding my breath tho..
Message Edited by Fing on 04-27-2007 08:13 AM
Koojo
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April 27th, 2007 21:00
Travis_Lloyd
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April 28th, 2007 08:00
Message Edited by Travis_Lloyd on 04-28-2007 04:28 AM
bernhard-willi
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April 28th, 2007 10:00
I think this is a point of TQM Total Quality Management, how to deal with customers. I see a lot of space for improvement for TQM.
To post a bios which don't work is bad, but leave it on web without information is much worse. I use an ATI graphic adapter and have some "special" experience as an Linux user. Here I could say only: welcome to the club.
I recommend for both firms: http://www.efqm.org/ or http://www.iso9001.qmb.info/
Greeting b-w
WilsonTsui
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April 28th, 2007 14:00
Koojo
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April 28th, 2007 14:00
Matthew Bailey
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April 29th, 2007 19:00
Matthew Bailey
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May 1st, 2007 11:00
Anonymous
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May 1st, 2007 16:00
Travis_Lloyd
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May 2nd, 2007 02:00
Koojo
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May 2nd, 2007 05:00