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1powman
1 Copper

Dell AX510 Soundbar Speakers dont work

I'm using headphones via the jack on the front of the PC because the speakers/soundbar has stopped working.  System is an XPS630 Q6600 with integrated audio.  Soundbar is attached to one of two SP2008WFP monitors.  The light in the middle of the soundbar is on.  How do I determine what the problem is and how to fix it?

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3 Replies
7- Thorium

Re: Dell AX510 Soundbar Speakers dont work

The soundbar should be attached to the GREEN speaker jack on the rear of the PC.  Connect headphone to that jack and check for sound.  If you have sound, the PC is working OK and the problem is either in the cable that connects the sound bar to the PC or internally in the soundbar.  



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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1powman
1 Copper

Re: Dell AX510 Soundbar Speakers dont work

The jack at the rear of the pc works with the headphones but not the speakerbar.  I read somewhere that there was a known problem with  a sensor at the headphone jack.  If it failed or became stuck then the soundbar jack was disabled.

Any info?

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7- Thorium

Re: Dell AX510 Soundbar Speakers dont work

Nothing on that.  It's an Analog Audio signal and as long as a working analog audio device is connected the signal will be there for that device.  If it was a digital type port it may be different.  

As you have the power indicator light (which is not a 100% indication the soundbar is working OK), have you tried a different interconnecting cable? between the PC and the Soiundbar?



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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