Boraes
1 Nickel

Dell Inspiron One 19T Speakers not working after upgrade to win 10

Hiya Ladies and Gents, 

I got to hand a Dell Inspirion One 19T that has been upgraded from Win 8 to win 10.  The speakers have a nice big red cross through them and keep saying that there's no issue and to plug in speakers or headphones.

What I have done so far...

Updated Audio device drivers

Updated Reltek HD codec and general drivers

Checked in BIOS to make sure the on board audio device is enabled

Windows updates

Uninstalled the driver and restarted

Uninstalled the driver and installed from fresh download

Sacrificed a top end calculator to the God of electronics

The last two things I can think of being the issue are...

a) Audio card knackered

b) Restore to win 8 and then NOT doing the update

Any suggestions other than those????

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1 Reply
Community Manager
Community Manager

RE: Dell Inspiron One 19T Speakers not working after upgrade to win 10

Hi Boraes,

Thanks for posting.

Unfortunately the Inspiron One 19T was not tested for Windows 10, and is therefore not supported. 
Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.

Possibly another user has been successful with the upgrade and can provide some information here.

Regards,
Robert


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