Dell Inspiron Windows 10

https://www.youtube.com/watch?v=M2733MIatOk

Hello,

I had windows 7 but I'm not looking towards to go back.

The issue I am having is when I turn on the power, the logo appears Dell Inspiron, loading...blank screen....then dell inspiron, loading, all which happen continuously.

Any advice on how to fix that?

Exactly which Inspiron model do you have?

Is that model on Dell's list of systems tested for compatibility with Win 10? Not all Dell PCs have been tested.

Even if it's not on Dell's list of tested systems, that doesn't mean your model won't work with Win 10, but some untested models are having problems...

I have a Dell Inspiron N7010. I've been using Windows 10 for some quite time and never had a problem. I upgraded it as soon as I could and it worked great.

Now, I don't know what exactly happened since the cortana + start menu aren't working.

Any advice?

Thanks!

The N7010 laptop has not been tested by Dell for compatibility with Win 10, so there could be some driver issues.

For now, back up your personal files on external media before doing anything else.

You can find suggestions to fix the Start menu here. And if you google around you'll find many different suggestions how to fix Cortana. 

BTW: Since this is a laptop, you should post future questions about this system in the Laptop forum.

I apologize for that. Didn't know that it was on that section.

But I had windows 10 for several months and never had any problem.

For me it just starts off, loads the dell and restarts. Any ideas on that? Doesn't give me any option to log into the account.

Hope your personal files are backed up on external media.

Possible a recent Windows update caused this problem. A similar problem happened back in Aug after a forced Win 10 update.

Not sure how to fix this. There are lots of suggestions on the net to fix the August mess, but most require you to get to the desktop first. 

If you reboot and press F12 immediately, what options do you see?

Hello,

It takes me to the diagnostic page in which I run the diagnostics which I've already done several times. but it gives no error and doesn't take me any where.

Is there a way where I could reinstall the system from there?

You will probably have to download the Win 10 Media Creation Tool from Microsoft, and create either a bootable DVD (assuming your laptop has an optical drive) or a bootable USB stick and reinstall that way.

You can create the bootable media on any system. Just follow the instructions to Perform a clean install using a USB or DVD.

Sure hope your personal files are backed up on external media because everything on the HDD will be lost.

There are no SOFT fixes for HARD Damage.

Your drive is dead.