Announcement Banner

robbietpa

updated

12 years ago

R

robbietpa

12 Posts

0

19861

June 13th, 2014 03:00

Dell Optiplex 755 CPU Problem

Hello, I was told in one of the forums that a Intel CORE 2 QUAD PROCESSOR Q9650 SLB8W 3.0GHz 12M CACHE 1333 MHz FSB would work in my Desktop. I purchased it on E-bay and installed it with the already upgraded bios A22. It did not work. I tried to install my original that did work and now I cannot get it to even post. I have removed the battery for an hour and that did not help. I tried a different video card in case that was the problem. I get absolutely nothing on the monitor. I am at a loss. Does anybody know a trick or two to get it back up and running. Thank you very much for your time. Robb
  • osprey4

    6 Operator

    •

    34230 Posts

    1982

    0

    Posted June 13th, 2014 12:00

    What POST error or diagnostic lights do you get which indicate an error?

    Here's your manual: ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-755_user%27s%20guide_en-us.pdf

    You might try clearing the CMOS.

  • osprey4

    6 Operator

    •

    34230 Posts

    1982

    0

    Posted June 13th, 2014 06:00

    Hi Robb,

    I do not see that CPU listed by Dell as compatible. What form factor do you have?

  • robbietpa

    12 Posts

    1982

    0

    Posted June 13th, 2014 06:00

    It's a desktop model. The large one. Also I now know the cpu won't work. I am just asking how to get my old cpu working again (2.4) Because I will then find one that will work after I get it up and running again. Thanks Robb
  • robbietpa

    12 Posts

    1982

    0

    Posted June 13th, 2014 15:00

    Hello When the computer starts I get nothing on the monitor at all ! No post no nothing. Also I get no error messages or no irregular lights flashing that isn't normal from when working normal. It sounds like it's booting but no video. I have already installed two other video cards to see if that was the problem and no go. I put everything back to oem. No unusual lights no boot post. Sounds like the hard drive is working everytime I reboot. I'm at a loss. I have removed the battery for an hour and that did not help, I have not tried setting cmos yet by jumper. Thanks for the replies. Robb
  • robbietpa

    12 Posts

    1982

    0

    Posted June 13th, 2014 16:00

    Hello I kept messing with the cmos jumper turning it on and off a few times and it finally booted. Thank you for all your replies. Robb
  • osprey4

    6 Operator

    •

    34230 Posts

    1982

    0

    Posted June 14th, 2014 04:00

    Glad that worked!

  • pompste

    25 Posts

    1982

    0

    Posted June 14th, 2014 10:00

    Let us know what CPU you will get that works with your Dell 755.

    I`ve got a dual core 3.00 ghz in my 755 and that works great! Superfast!

  • robbietpa

    12 Posts

    1982

    0

    Posted June 15th, 2014 01:00

    Thanks for the reply, I have purchased a Intel Core 2 Duo E8500 3.16GHz/6M/1333 Dual-Core Processor SLB9K. I was told this will work and I sure hope so after already buying two others that will not work for the sum of $150.00 already spent and another $30.00 spent for this one which is more than fair. But as you know these are really a work horse computer with an outstanding lifespan. I hope it's worth all the effort as I am going to use it daily around the clock 365 days a year to run my security system GV-1120. The best to all of you. Thanks for everything. Robb
  • MacGruber

    42 Posts

    1982

    0

    Posted March 24th, 2015 20:00

    Based on this I would've done the very same thing, [taking a chance that lack of a newer Dell BIOS update may cause CPU to not be recognized]

    Intel® Processors and Boards Compatibility Tool:

    Found 85 Compatible Processor(s) for Board "DQ35MP

    Intel® Xeon® Processor 3000 Sequence

    X3360 2.83 GHz   12 MB     1333 MHz

    Intel® Core™2 Quad Desktop Processor

    Q9650   3.00 GHz No 12 MB 1333 MH

    spec - SLB8W

    Intel® Core™2 Quad Processor

    Q9550S 2.83 GHz    12 MB   1333 MHz
    Q9550    2.83 GHz     12 MB  1333 MHz

    Intel® Core™2 Extreme Desktop Processor

    X6800   2.93GHz    4 MB      1066 MHz

    processormatch.intel.com/.../CompatibleProcessors