Unsolved
This post is more than 5 years old
1 Message
0
4556
Dell Optiplex 990 won't turn on
Everything was working fine until yesterday but now my Dell computer won't turn on. In case it helps, we have Windows 7 professional installed, hardware Intel Core TM i3-2100 CPU @ 3.10GHZ, 4GB RAM, 64-bit OS.
I tried unplugging everything, plugging power cable back in and holding power button for 20 seconds but no luck.
Help?
gregory.jones
412 Posts
0
April 28th, 2016 11:00
Hello akurnyc,
Try disconnecting the power cable & then holding the power button for about 10 seconds (this forces the capacitors to discharge). If that doesn't help, try using a different outlet. If you're using a surge protector, power strip, or battery backup/UPS, then try connecting directly to the wall.
Let us know what you find out.