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April 15th, 2011 09:00

Dell Support Center PC Checkup

Everything passed in the Dell Support Center PC Checkup scan except the SMART Short Self Test on the hardrive which says timed out. Its been doing this for the longest time. What does this mean? Everything else has all passed. Please respond as soon as u can. Thank u.

4 Operator

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34.2K Posts

April 15th, 2011 11:00

Hi Salcrll,

This is a frequently asked question. I suggest you test the hard drive using the Dell diagnostics using your drivers and utilities disc.

I wouldn't trust PC Checkup.

5 Posts

April 15th, 2011 12:00

Ok. How do u use Dell diagnostics though? Where can i find it?

10 Elder

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46K Posts

April 15th, 2011 13:00

Salcrll

The instructions for using Dell's Diagnostics Utility, are HERE

Bev.

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