System Type: Dimension 8400 Ship Date: 9/30/2004 Dell IBU: Americas
Quantity Parts # Part Description
1 C3824 PROCESSOR..., 80547, PENTIUM 4 PRESCOTT DT..., Pentium 4 Prescott DT, 3.0GHZ, 1 MEGB, 800FSB..., SKT-T 1 J3492 CARD (CIRCUIT)..., PLANAR (MOTHERBOARD)..., DIM8400 1 7N242 KEYBOARD..., 104, UNITED STATES..., SILITEK..., LOW COST..., MIDNIGHT GRAY... 1 F2854 KIT..., MOUSE..., PERSONAL SYSTEM 2..., 2BTN, WHEEL..., PRIMAX ELECTRONICS LTD... 1 X0956 PRINTER/PRINTER ACCESSORIES..., CABLE..., USBD4B-10, LIGHT..., BLACK... 1 D3431 KIT..., SPEAKER..., 120V, NMB..., A215, SHIP IN BOX... 1 X2749 MODEM..., V.92, DATA FAX..., INTERNAL..., DONNY..., DELL AMERICAS ORGANIZATION... 1 U5945 ASSEMBLY..., DIGITAL VIDEO DISK DRIVE..., 16X, HALF HEIGHT..., HITACHI LG DATA STORAGE..., CHASSIS 2001... 1 N1192 COMPACT DISK READ WRITE..., 680M, IDE (INTEGRATED DRIVE ELECTRONICS) ..., 5.25" FORM FACTOR..., 48X32, HITACHI LG DATA STORAGE..., CHASSIS 2001... 1 P0151 DISPLAY..., CATHODE-RAY TUBE..., 17, DUAL..., E773C, MIDNIGHT GRAY..., DELL AMERICAS ORGANIZATION... 1 P5288 CARD (CIRCUIT)..., GRAPHICS..., 128, X300, SERVER ENHANCED..., MRMGA8, 2 1 N2999 KIT..., SOFTWARE..., MNY-2K4, STANDARD..., ORIGINAL EQUIPMENT MFGR...., ENGLAND/ENGLISH... 1 P2643 KIT..., SOFTWARE..., MSENC-2K4, ORIGINAL EQUIPMENT MFGR...., ENGLAND/ENGLISH... 1 T7166 KIT..., SOFTWARE..., WP-PRDCT-STE12, ENGLAND/ENGLISH..., V2 1 R2553 KIT..., SOFTWARE..., OVERPACK..., WXPHSP1A, COMPACT DISKETTE W/DOCUMENTATION..., ENGLAND/ENGLISH... 1 G4874 KIT..., DOCUMENTATON ON FLOPPY DISK..., SOFTWARE..., POWERDVD..., 5.1 1 T4340 HARD DRIVE..., 160GB, Serial ATA..., 7.2K, 8MB, Maxtor Calypso... 2 U2414 DUAL IN-LINE MEMORY MODULE..., 512, 400M, 64X64, 8, 240, 1RX8
Hi,
I've never posted before, so I hope you will bear with me. Above are the specs to my nieces computer. When you push the button to turn it on, it clicks and does nothing else. With the computer open you can see the small green light on the motherboard. No fans, or anything else. Tried replacing the powersupply but it's still doing the same thing. I hope you can help me.
Mary G
4 Operator
4 Operator
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20.1K Posts
0
April 29th, 2008 18:00
Check the diagnostic lights on the back of the tower and report back or look at your online manual here
PS You don't need to list everything in your post--just the basic info that applies to the problem.
PAFlagLady
10 Posts
0
April 29th, 2008 19:00
The only light is a green flicker on the front panel for the power button. It doesn't go far enough for any of the diagnostic lights to come on.
Sorry about posting too much info.
PAFlagLady
10 Posts
0
April 29th, 2008 20:00
Thanks but this was already tried before the power supply was replaced.
PAFlagLady
10 Posts
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April 29th, 2008 20:00
The battery has never been replaced. I will follow the instructions you sent later this evening and let you know what happens. I have to go to a meeting.
Thanks for trying to help. I just hope it works.
RoHe
10 Elder
10 Elder
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44.3K Posts
0
April 29th, 2008 20:00
When was last time the battery on the motherboard was replaced?
Try clearing NVRAM using instructions here for the 8400.
Ron
shesagordie
10 Elder
10 Elder
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46K Posts
0
April 29th, 2008 20:00
If the power light is blinking green, the computer could be in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
The_Namek
2.8K Posts
0
April 29th, 2008 21:00
PAFlagLady,
Is the power button itself actually engaging? Your problem could merely be a broken switch.
PAFlagLady
10 Posts
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April 30th, 2008 00:00
shesagordie
10 Elder
10 Elder
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46K Posts
0
April 30th, 2008 02:00
As you have replaced the power supply and there are no diagnostic lights on the back panel and the power button LED does not stay lite.
If you are comfortable around computers, you could try the following, to test the power supply.
First, unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 24-pin power connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and power the system on, if power supply fan and hard drive run, then the PSU should be good.
Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.
Power supply checks out and the system still does not work, again remove the power cord, hold power button in for several seconds to discharge the residue power, reconnect the 24-pin connector to the motherboard.
Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, then check that the front panel cable is connected to motherboard, with nothing else connected to the system, reconnect the power cable and power the system on.
If you do not get any beep codes or diagnostic lights on the front/back panel, then it's possible that motherboard has died.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.
The_Namek
2.8K Posts
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April 30th, 2008 15:00
PAFlagLady
10 Posts
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April 30th, 2008 15:00
The_Namek
2.8K Posts
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May 15th, 2008 17:00
PAFlagLady
10 Posts
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May 15th, 2008 18:00
PAFlagLady
10 Posts
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June 3rd, 2008 16:00
Sorry to be so long getting back to you. I'm in the flag business and Memorial Day came and went. It's been a very busy time.
You were right. The connector from the bezel to the switch was broken. If the switch itself is pushed, the computer works fine. Evidently, somebody thought you had to push hard enough to kill it.
Thanks alot for everyone's help.
The_Namek
2.8K Posts
0
June 3rd, 2008 20:00