Drivers for my Driver Philips DVD-1 RW DVD 8701 need replacement

There are no drivers or DVD/CD players. The drivers are built into the OS. The only thing one might find would be firmware updates which should always be used with caution.

What type or problem(s) are you having

Thank you for your reply.

The Device Manager has a yellow circle with ! inside.  This is for both my cd drives.  The other one is a TSST corp DVD-Rom.  I callled Philips but they said they don't provide support and that it has to be through Dell.

Also, I deleted the drivers and rebooted, but the same ones are reloaded.  Tryied reinstalling but still get the little yellow and ! display.

have you recently done anything to the OS. reinstalled updated to SP3 etc.

Yes, upgraded to SP3.  Thank you, I'll go visit microsoft.  Appreciate it.

Dear Hanspupa:

Your advice was right on the money.  The microsoft website that you recommended did the job.  Thank you, I appreciate it very much.

You're welcome.  I thought someone could benefit from the feedback.

Now, I hope I'm not abusing your generosity w/the nxt question.  In dealing w/ my husband's Dell Dimension 8200, we had to replace the hard drive.  It was under warranty, but we bought a new one because Seagate's shipping requirements raised the cost of shipping the broken one to them to about $50.  And we were going to get back a refurbished one. 

The deal is that the 8200 was originally an Me upgraded to XP with a disk from Dell created especially for this purpose.  The Me program is working fine, except that it hasn't uploaded drivers for the PCI ethernet controller, PCI input controller, PCI multimedia audio device and PCI network controller.  I get a code 28. The prep DVD for upgrade to XP instructs to upgrade the BIOS before installing the drivers but doesn't say how.  The bios had been upgraded by someone visiting us to AO3 2 yrs before the PC broke down.  I've searched on instructions for BIO upgrades w/no luck.  Have you come across such instructions?  According to the instructions, after upgrading the bios I need to install new drivers which are in the prep DVD.  Then install the XP.

I requested instructions for this in another section of this forum but have received no feedback yet.

Again, thanks a lot

Moe

PS I know it is time to upgrade to a newer PC but with the present economy .... Besides, he uses it to check the lotto, the horse race forms, his checking account and his email and nothing else.

Hello moemailusa, First, I would upgrade the OS to XP and ditch ME all together.

ME was and is an OS that is known to have many issues.

You can go to the Dell site and enter the service tag number in the search box and locate the drivers and any BIOS updates for the 8200 system.

You can download and update the BIOS if it needs to be updated, with ME installed by using another computer to download the BIOS and then transfer it to the 8200 with ME installed.

Usually the BIOS is a setup.exe file so it will update automatically when you doubleclick on the file name.

HERE  is the Dell site location for the BIOS which shows A08.

You will need the non-packaged version that can be copied to a floppy disk for the install.

HERE  is the Dell site location for the drivers for your Dimension 8200 system.

I would go into the Control Panel, Hardware Devices, and determine the drivers you need by the yellow question marks by the devices.

Write these device model/numbers down and then download only those that you need.

Once you get the BIOS updated, you can then install XP. Windows XP is a far better OS than ME.

You can download and install the network drivers and then go to the Dell site and locate, download and install all the other drivers you may need for your 8200 system.

Hope this helps.

Thank you, Hanspuppa.  Will do and report back for the benefit of others.