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October 30th, 2017 12:00

HDMI suddenly not recognized

I have a Dell T7600 running Win10 with 2x4k screens attached to an Nvidia k5000 board. Everything was running fine until MS installed Win10 V1703 Build 15063.674. Now it loads "Generic PnP Monitors" with no audio and low resolution. I can force the resolution back to 4K using a custom res but still sees them as Generic monitors and doesn't load the digital audio drivers or offer 4K as a default res. Uploaded latest Nvidia drivers to no avail. Any suggestions?

9 Legend

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47K Posts

October 30th, 2017 13:00

The latest drivers arent applicable to the K5000.  4K requires DISPLAY Port 1.2    HDMI 1.4 is not applicable to 4k.

Display Support

Dual Link DVI-I

1

Dual Link DVI-D

1

DisplayPort 1.2

2

# of Digital Outputs

4

Stereo (3-pin Mini-DIN)

Optional

Maximum Display Resolution (Digital)

DVI-DL: Up to 330M Pixels/sec: (ex 1920x1200@120Hz, 2560x1600@60Hz)
DisplayPort 1.2: Up to 540M Pixels/sec & 17.3 Gbps data rate (ex 3840x2160@60Hz 30bpp, 2560x1440@120Hz 30bpp, 4096x2160@24Hz 36bpp, 4096x2160@50Hz 30bpp )

 

 You need specifically R384 U4 (385.69)  WHQL

Windows 10 Open Issues in Version R384 U4:

  • [Notebook][eGPU][Sony Catalyst 2017]: The application viewport is blank after selecting the eGPU as the video processing device.
  • [Multi-GPU Mosaic]: Displays go blank upon disabling the Mosaic topology, then the primary GPU is disabled upon restarting the system.
  • [Quadro M6000][Quadro Sync]: Unexpected flashing may appear on the display connected to the second GPU.
    Please consult your NVIDIA support team for details on resolving this behavior.
  • [Multi-GPU Mosaic][Quadro Sync]: Application corruption and possible blue-screen crash occurs when enabling WARP while Mosaic and Quadro Sync are enabled.


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This is a directx 11 card not Directx 12

http://www.nvidia.com/download/driverResults.aspx/123914/en-us

 


http://www.nvidia.com/object/quadro-certified-drivers.html

 

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