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Has anyone taken delivery of the New Studio XPS 435/8000/9000?
I have one on order with the delivery date of 4/1/09. If anyone has been shipped theirs and had time to put it through it's paces, please comment on what you think. If not please post your expected ship dates so we will know who will be the first to comment!
Thanks!
kakendle
37 Posts
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April 16th, 2009 17:00
My 435T ordered on 4/5 shipped today with a delivery by FedEx home on Saturday.
playbackradio
10 Posts
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April 16th, 2009 18:00
I placed my order for the 435MT on 3/22 and just found out (by calling 800 status #) that my computer has been shipped. I have 2 tracking #'s for FedEx as it is being shipped in 2 boxes. Delivery date on FedEx is 4/22. Deliver date on Dell Order Page is 4/23.
Gizzyman
29 Posts
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April 16th, 2009 19:00
lucky guy... I bought two 435 MT's on 3/22 and it was suppose to ship today, but today found out it was delayed untill 4/27
playbackradio
10 Posts
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April 16th, 2009 19:00
Yes, that's what I did and there they had it one day sooner (4/22/09) as opposed to 4/23/09 on the Dell Order page.
I just checked the FedEx page again and now it shows that it is being shipped from Winston-Salem, North Carolina and now shows an estimated delivery date of 4/21/09. One day sooner than it previously showed.
I got the free 3-5 business days delivery.
jjon90
452 Posts
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April 16th, 2009 19:00
Playback,
Run the tracking number at the carrier (I assume FedEx) and I'll bet you will see it will arrive sooner!
playbackradio
10 Posts
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April 16th, 2009 20:00
Not sure if my call to the order line made a difference, but the rep did put me on hold and said he personally put in an order to have it shipped today or tomorrow.
Amixia
36 Posts
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April 17th, 2009 05:00
My (435T) order was supposed to ship today with an Estimated Delivery Date of 4/24, but they just now updated the online order status page to give it an Estimated Delivery Date of 5/1. Plus, the automated order status phone number still says that I'm in the Build Stage. :emotion-6: Any advice on who to call/what to do now, or do I have to wait until I get lucky with the automated order status phone number?
ehindy09
19 Posts
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April 17th, 2009 06:00
Hey there frustrated 435MT orderers -
My system, ordered on 2/10, arrived on 4/15. I've set it up and am extremely happy with everything so far. the 24" monitor is so much larger than my last one, it's really taking some time for me to adjust to it. Playing WoW on the new Ultra high video settings is a cinch, 60 fps and so fluid it's incredible. Only wish I would have added the all-in-one media card reader for one of the bays. Hang in there boys and girls, it's coming.
P.S. not impressed with the wireless keyboard and mouse. Very very lightweight. I bought the Logitech G15 and G5 keyboard and mouse yesterday.
leroydasquirrel
12 Posts
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April 17th, 2009 06:00
* removed *
jsgiv
52 Posts
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April 17th, 2009 07:00
Welcome to the dreaded wait... :emotion-8:
The "Build" is the system default stage - i.e. it could mean that your system is actually being built - but more likely your system is currently waiting on parts. *Usually* the system, once everything is received to complete the build, will be built within 1-2 days and shipped. Also, *usually*, when your system is finally shipped - it'll be shipped well ahead of the reported "expected or estimated" delivery date.
The only exception to this rule (that I've seen on this thread so far) - is poor Angikay's order - which appears to be waiting on the boxes to be shipped to the plant so that they can finish boxing her order.. :emotion-4:
angikay30
70 Posts
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April 17th, 2009 08:00
Too funny jsgiv - yes, it seems they decide to make their own boxes homemade - and who knew it'd take 2 weeks to make cardboard boxes - just joking!!
Well, for all those with orders ---- it's very inconsistent on how quickly your system will make it through its various stages.....mine got through kitting and build very quickly (after being in the 'default' build stage for many weeks) ---- then it spent close to 2 weeks in 'testing'......and now 2 weeks in 'boxing'. Other's have had their systems whip through those stages in a matter of hours......very inconsistent - so try not to get your hopes up - or you may end up very frustrated.....(I've been trying not to - but know I've been failing lately)
However!!! I did call the automated line this morning - and it now says that its 'Being Prepared for shipment'.
So......I'm not going to get my hopes up ---- I fully expect it to remain in 'Being Prepared for shipment' for at LEAST 2 weeks......:emotion-5:
mcgeesmith
4 Posts
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April 17th, 2009 09:00
PowerForward,
Thanks so much for posting that. Since you ordered an MT just 2 days before me, I have real hopes that they'll make the committed dates.
Enjoy your system!
PowerForward
41 Posts
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April 17th, 2009 09:00
Just found out this fine Friday morning that my 435MT shipped yesterday. And just when I was expecting my first email delay to arrive in my inbox!
Even the speakers I ordered separately had 2 email delays, so I guess I got away lucky with the computer. Of course it went from "In Production" to "Shipped" with no in-between, but that's the way it seems to work up here all the time anyway. No details on delivery date though, that should be coming shortly.
BGrerenSF
17 Posts
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April 17th, 2009 11:00
Mine was scheduled to be delivered on 4/24, which I would assume meant a shipping date of today. This morning, like you, my delivery date changed to 5/1. The 800 status number still lists it as being in the "Build" stage.
So I called customer service and asked what was the reason for the delay. The service rep in India said that she saw that the order was "moving quickly through the system." I explained again that the estimated shipping date had changed overnight, and I was curious to know the specific reason for the delay. She said that it was probably because it was a new and popular model, and they were having probably difficulty meeting demand for all the parts.
In other words, no, she couldn't tell me the specific reason for the delay. She just kept repeating that the order is "moving quickly through the system."
So very not helpful.
koam
31 Posts
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April 17th, 2009 11:00
The service rep in India said that she saw that the order was "moving quickly through the system."
I wonder if they use a slanted font or an audio "Neep Neep" to connote that?
If these machine are assembled overseas maybe the delays are due more to shipping, clearing customs, and unloading containers than an actual parts shortage. It would account for a surge of orders showing up or orders suddenly shipping before the estimated dates.