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October 7th, 2010 11:00

How do I clear a BIOS password on Optiplex 380?

Soooo this is a dumb question, but I guess I locked myself out of a Dell Opliplex 380's BIOS.

I've tried unplugging it and pulling the battery (sidenote-I have no idea how to get the battery out without breaking one of the tabs holding it in-the instructions on Dell's support site don't work).

Anyway either I didn't have the battery pulled long enough, or the password is stored in flash. Is there some other method of clearing the password?

This is a "desktop" chassis if that matters.

6.4K Posts

October 7th, 2010 12:00

According to the docs, there is a password jumper, shown here: <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>  It appears to be id'd as #11.

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47K Posts

October 7th, 2010 12:00

 

Note the PASSWD (Jumper)

OptiPlex 380 Technical Guidebook - DELL OPTIPLEX 780

Documentation

http://support.dell.com/support/edocs/systems/op380/en/index.htm

 

 

 



3.9K Posts

October 7th, 2010 16:00

Thanks so much to both of you JackShack and Speedstep!  Man I feel silly not seeing that.  It's right near the battery, and just pulling the jumper thing off and booting in to the BIOS cleared it right away!

I even figured out how I locked myself out-I didn't notice that it wasn't accepting special characters, so I picked a new password with just letters and numbers.

Also it's great to 'see' you again Speedstep!  I miss the Dell forums :)

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