Re: I Hate Vista

Boyd thanks for your help.  I have given up.  First of all I couldn't get a floppy to work, then I noticed two pins missing on the FDD interface and thought this was unusual so I rang Dell.  3/4 of a hour later they decide to send an engineer out the next day, promising me they would ring between 9and 11 to arrange a time.  At 9:10am the engineer turns up out of the blue with a replacement m/b only for it to turn out that the fdd interface is supposed to have two pins missing. Tech support are an Indian JOKE.

 

Anyway got the floppy working by enabling it in the bios,  got XP loaded only for it to start blue screening ,looping and occasionly loading the desktop for a second or two. 

 

All this could be sorted if Dell had the decency to send me a resources and drivers cd for xp but when I asked they told me more or less to get lost.

 

they have succeeded in loosing another customer because If this is the after sales service the provide they can take a run and jump.  I WILL NEVER BUY ANOTHER DELL PC! 

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Boyd B
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Re: I Hate Vista


@Maturecheese wrote:

Anyway got the floppy working by enabling it in the bios, got XP loaded only for it to start blue screening, looping and occasionly loading the desktop for a second or two. 


I understand your frustration. There has to be something else going on here. Did you use an original copy of XP and not a download or slipstreamed version? Were you able to actually get XP to load and get to the desktop? If you are not experiencing some hardware issue, XP should install with the floppy F6 procedure normally. You then should be able to update all the other drivers. Have you checked your memory because this acts just like a classic memory issue? You can download Memtest and put it on a floppy disk and boot to it and it will check the memory for errors. Don't rely on Dell's memory test. I never give up. I have been working on computers nearly 30 years now and have never had one I could not get to work as it should and so can you. Dealing with Dell though, is another matter. Dell has never helped me with an issue other than sending me parts that were needed under warranty and usually they were the wrong ones. I recall working on one system for 48 straight hours before I was successful, but in the end I prevailed and you can too. Try the Memtest and at least confirm the memory to be without errors or confirm it to be faulty. Keep us posted.

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Re: I Hate Vista

You obviously have a lot more patience than meSmiley Happy  I don't think its a memory issue because I am currently setting Vista up again and the OS is up and running with no probs. When I've got a minute I'll try memtest just to be sure but I think its a driver and or Hardware issue  As for a driver disk from Dell I now think that they include all the drivers in the OS which means I should have paid through the nose and bought one from them.  A cd drivers disk would be no good as windows setup (F6) looks for a floppy.  Ill ask on the XP section as well just incase theres a bright spark on there.
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Boyd B
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Re: I Hate Vista

You got that right about paying through the nose from Dell. If Vista is operating as it should, then you almost centailnly don't have memory issues then. You might try downloading a new driver set since the first ones may be faulty. I have experienced this before. I know that others have accomplished what you want to, so it can be done. The trick is to find what is preventing this from working. I am still suspicuous of the XP install disk that you are using. I have experienced these kinds of issues with corrupted or damaged install disk. What comes to mind as I am typing is that I have had disk with smudges/finger prints on the read side of the disk. I now, always clean the disk before a fresh install. I just simply, very slightly, wet some toilet tissue and lightly wipe the disk and remove any smudges/finger prints. I then wipe it very lightly with an unwetted toilet tissue. This has worked many times for me. Just another thought. If Vista installs and works as it should, I wouldn't think you have a hardware issue. It seems to be more related to a software issue. I would concentrate in that area since Vista has no issues on you system. Keep in touch and please, don't give up. 
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Re: I Hate Vista

Right heres the latest.  I have ruled out a faulty disk as I used my older XP Home sp1 and it installed ok to the same point, although Amazon are replacing it anyway now.

 

I insert the OS disk press F6 load up Nvidia Raid controller and Sata Controller and have no problems installing XP.  The trouble starts when I try to install other necessary drivers Like NIC  and the time before this Chipset drivers.  After doing this I get the BSOD and looping. Here is the BSOD from this time.

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL ( This is a generic message which could cover a load of things)

 

STOP: 0x000000D1 (0x000001AC,0x00000006,0x00000001,0xF74A84C0

 

nvgts.sys Address F74A84C0 base at F7496000,datestamp 472236eb 

 

I am installing the correct(according to Dell) drivers for XP.  the previous time I completely wiped the HDD before trying to install XP and this time I did an overnight Long format before trying to install XP.

 

I am wondering if my system might be incompatable with ATI 3870 HD cards running XP and maybe should have GT 8800 instead as "nvgts.sys" seems to be croping up regularly.

 

 By the way I have installed any drivers from the Dell Drivers disk which it turns out has XP drivers as well. I did this to rule out faulty online drivers or corrupted downloaded drivers.

 

I am pretty much at a dead end now as there does not appear to be a solution and Dell wont help. 

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Boyd B
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Re: I Hate Vista

This appears that you have some issues with the video card drivers. Since you can now get Windows to install, I would download these ATI drivers afrom ATI and not Dell. Dell seems to lag behind others when it comes to drivers. These are tha latest for your card from ATI. Give these a try and see if you have any success.

 

http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

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Re: I Hate Vista

Thanks for the reply .  I am getting  these problems before I even install the ATI drivers and I always update my graghics cards from the maufacturers anyway. Dell haven't even got any drivers or software for these cards which bothers me.  I sent an e mail yesterday about this and got a stupid reply today with a link to completely different Ati drivers namely these  " ATI Theater™ 650 PRO Combo Analog/Digital TV Tuner"  Outsourcing to India is a Joke.  We in the UK have been putting up with that for a while now and theres not a good thing I can say about it.l
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Boyd B
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Re: I Hate Vista

Can you go into safe mode and install the ATI drivers? I am like you, it is a total waste of effort to call Dell for any type of support.
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Re: I Hate Vista

No, once it starts blue screening and looping nothing can be done bar reinstall and start the game all over again.  I had a good reply on the XP forum from the Dell liason guy with what drivers to install and in what order but guess what, the same old story.  He starts of with Mediashield floppy at F6.  I'm wondering if its possible to get these drivers already packaged for a floppy as it could be the drivers that I use on my floppy at F6 that are wrong and causing the problem the minute I try installing anything.  Today I followed his instructions

1/ Floppy with sata and raid controllers

2/ Dell Desktop software   and it failed from here

 

next I tried this

 

1/Floppy with sata and raid controllers

2/SP2 upgrade as I was using my older SP1 XP disk  It failed from here

 

If I just install windows and nothing else I think its ok but to be fair I haven't tried restarting with just that configuration.

 

God hates meSmiley Happy 

 

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LeahcimAz
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Re: I Hate Vista

Please reinstall Vista and end this thread.
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