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JL

29792

March 14th, 2016 09:00

Inspiron 530; goes black after login

I have an Inspiron 530. After I log in the screen goes black but I have an active cursor on the screen. I can startup in Safe Mode. After that I'm lost. Any suggestions. <ADMIN NOTE: Email id removed per privacy policy>

March 15th, 2016 09:00

Hi Jim Lynch,

Thank you for writing to Dell Community Forum.

Was there any recent software changes or updates?

Please run the on-board Dell diagnostics on the system, you can follow the steps in the below link:

http://dell.to/1M2LIqy

Please private message us the service tag of the system, along with any error code or message you capture.

Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

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