MikeTin VA
2 Iron

Inspiron 620, Poor Quality Sound

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I have a Dell Inspiron 620 desktop running Windows 7 Home Premium.  I have  Logitech LS21 (S-00040) speakers (L, R, and subwoofer). Up until last week the sound quality was fine.  Now I am getting low quality, somewhat garbled sound no matter what I play:  Pandora, CNN, music web sites.  I swapped out the speakers.  I tinkered with the Control Panel/Sound configuration settings.  I uninstalled/reinstalled the sound cards. I updated the sound card drivers, I plugged the speakers into the front and the back audio receptacle.  All to no avail.  DO I likely have a hardware issue? Any Suggestions would be most appreciated.

Mike T in VA.

 

MikeT in VA

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RE: Inspiron 620, Poor Quality Sound

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* Download and install this Chipset driver
* Restart the Inspiron 620 when done
* Download and install this Audio driver
* Restart the Inspiron 620 when done
* Re-test audio

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RE: Poor Quality Sound

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Do you have the added PCIe x1 Sound Blaster X-Fi Xtreme sound card or are you using the onboard Conexant CX20641/CX20651 sound?

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MikeTin VA
2 Iron

RE: Inspiron 620, Poor Quality Sound

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When I open Device Manager (in Control Panel), under Sound is see listed : Conexant HD audio and Intel R display audio.

Does that answer your question, or if not, you will need to give me a little guidance as to where to look.

Thx,

Mike

 

MikeT in VA

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Moderator
Moderator

RE: Inspiron 620, Poor Quality Sound

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* Download and install this Chipset driver
* Restart the Inspiron 620 when done
* Download and install this Audio driver
* Restart the Inspiron 620 when done
* Re-test audio

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MikeTin VA
2 Iron

RE: Inspiron 620, Poor Quality Sound

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Thx Chris, that worked.  Any idea how the sound got "broken" on the first place...?

Thx,

Mike T in VA

 

MikeT in VA

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RE: Inspiron 620, Poor Quality Sound

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Perhaps windows auto updated installed a driver that messed it up.

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