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June 11th, 2014 22:00

Internet keeps dropping

I just bought a Inspiron 2330, everytime the computer goes into sleep mode, the computer's internet access disappears, i have to restart my computer 10 times a day

what's the deal? anyone have this issue and does anyone know of a fix before i throw it through a window?

Thanks

7 Technologist

 • 

7.1K Posts

June 11th, 2014 22:00

Hi jfalbo,

This might be happening if the network adapter is allowed to be disabled to save power on sleep. To uncheck the setting

1.       Open Device Manager
2.       Expand Network Adapters
3.       Right click on the Network adapter installed on your computer
4.       Go to Properties
5.       On the Power Management tab uncheck all the boxes and apply the settings
6.       Restart the computer and check if the network card works fine.

Please let me know if this helps.

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