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J

10690

June 13th, 2007 10:00

Lost sound using Audigy2 card

My sound was working just fine until something happened? I'm not sure whay happened, but I think my son plugged in a headset into the motherboard card that I wasn't using.
 
Anyway, I have lost my sound. How can I fix this issue? Should I delete my sound card from device manager?
 
Thanks.
 
jls

23 Posts

June 13th, 2007 13:00

Are you using XP or Vista?

62 Posts

June 13th, 2007 15:00

XP.

23 Posts

June 13th, 2007 17:00

Well, just in case if you haven't you should check your sound settings in Control Panel make sure the Audigy is the default sound device. Also check the driver to make sure there are no conflicts. If that still doesn't work I would download and install the latest drivers from Creative.

175 Posts

June 14th, 2007 07:00

To disable your on-board sound Restart your PC and when the Dell Logo splash screen appears
press the key to enter system setup. Look for Audio Controller to enable or disable.


Dell XPS 600 3.0ghz
2gb Ram
WD 160gb Sata HD
DVD-ROM
DVD-RW (Plextor 760A)
Creative XF-I Extreme Music
Logitech X-540 5.1 Surrond speakers
EVGA 256mb 7950GT
Dell 2007WFP (I-SPS panel)
13-1 Card Reader
NSW 2006
NIS 2006
Win XP Home SP2
BIOS A11

62 Posts

June 14th, 2007 08:00

I checked the driver, no conflicts. The following are listed in device manager under sound, video game controllers:
 
Audio Codecs
Creative Audigy Audio Processor (WDM)
Legacy Audio Drivers
Legacy Video Capture Device
Media Control Devices
Video Codecs
 

175 Posts

June 14th, 2007 08:00

I checked the driver, no conflicts. The following are listed in device manager under sound, video game controllers:
 
Audio Codecs
Creative Audigy Audio Processor (WDM)
Legacy Audio Drivers
Legacy Video Capture Device
Media Control Devices
Video Codecs


It looks like your Audigy2 is not detected in Device Manager.


Dell XPS 600 3.0ghz
2gb Ram
WD 160gb Sata HD
DVD-ROM
DVD-RW (Plextor 760A)
Creative XF-I Extreme Music
Logitech X-540 5.1 Surrond speakers
EVGA 256mb 7950GT
Dell 2007WFP (I-SPS panel)
13-1 Card Reader
NSW 2006
NIS 2006
Win XP Home SP2
BIOS A11

62 Posts

June 14th, 2007 15:00

What is "Creative Audigy Audio Processor (WDM)"
 
How do I get XP to detect it?

175 Posts

June 14th, 2007 22:00

You have a PM.


Dell XPS 600 3.0ghz
2gb Ram
WD 160gb Sata HD
DVD-ROM
DVD-RW (Plextor 760A)
Creative XF-I Extreme Music
Logitech X-540 5.1 Surrond speakers
EVGA 256mb 7950GT
Dell 2007WFP (I-SPS panel)
13-1 Card Reader
NSW 2006
NIS 2006
Win XP Home SP2
BIOS A11

62 Posts

June 15th, 2007 00:00

I deleted the Creative Audigy Audio Processor (WDM) from device manager screen. Rebooted computer, the sound card was detected by XP. End of problem.
 
Thanks for your help.
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