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Missing CD/DVD drives
I am using a Dell 8400 running XP. I found unexpectedly both CD/DVD drives not showing in My Computer. I checked the BIOS and it shows "not installed." I tried flashing the BIOS with the same version, perform a CMOS reset, and change the ribbon cable. Also, scanned for hardware changes, used the "Fix It" from Microsoft and uninstalled the controller (reinstalled on next boot) I can not believe both drives would fail at the same time.
I am wondering if it could be the controller, Intel(R) 82801 FB/FBM Ultra ATA storage controller - 266F. If it is that, could I just buy a new controller board. The present one is intergrated on the MB.
Does anyone have any ideas what I should try?