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5347

March 29th, 2014 20:00

My dell venue 8 pro wont charge

The charger that it came with was chargingi, now it stop , i tried different USB corns but the white light wont come on. What should I do?

10 Elder

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44.3K Posts

March 29th, 2014 20:00

BTW:

According to this article:

  • When the Venue 8 Pro is connected to a PC via USB, the battery doesn't charge.
  • If the LED is OFF, the battery isn't charging OR the battery is already fully charged.
  • Using other power adapters or micro-USB cables may cause damage to your tablet

 

10 Elder

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44.3K Posts

March 29th, 2014 20:00

You'll need to contact Dell Tech Support for assistance and possibly a replacement charger.

2 Posts

August 26th, 2015 07:00

For anyone else searching on here for a venue 8 pro failing to charge I've just sorted mine. Required me to pop the case off the unit and disconnect the battery from the main board - re-connect and put the case back on. Everything now charging!

M

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