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My inspiron 2320 did an update and now Black screen
I have an all in one and I have had this issue before but this time it did nothing. The last time I clicked F12 and it did a system check and came back and said that the windows update failed or something like that but it fixed the issue. NOW it did not work...I work from home and this is such a PAIN!!!! I am losing money and just don't know what to do. Can't do to much due to the black screen..
PLEASE HELP!
KB
DELL-Saharsh K
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June 4th, 2013 10:00
Hi KB,
I can understand that it can be frustrating when system does not work as desired. You may try draining the residual charge from the system and check if it boots. Here are the steps:
If the issue still persist, try booting the system to BIOS or Safe Mode and check if you get the display.
Steps to boot to BIOS:
Steps to boot to Safe Mode:
If the system boots fine to these BIOS or Safe Mode, perform diagnostics to confirm hardware functionality. Here are the steps:
Please reply with the results.