NO AUDIO

All drivers are here:

 

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_PNT_P4_3100&os=WW1&osl=en&catid=&impid=

 

But you must first install the chipset driver before the audio and other drivers, as explained here:

 

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=1A0C0937D62A8739E0401E0A55174744&journalid= 4F1F82483DC811DBAE564F9328EE04A4&l=en&s=gen

i already did that??? how do i remove all the drivers and start again? thanks

You can navigate to Device Manager, expand the Sounds section, then delete the Sigmatel driver if it shows there.  That is the audio driver for the standard integrated audio.

 

In stating "I already did that" are you saying you did install the chipset driver first and then the other drivers?  And can you confirm you have the integrated audio and not a separate PCI sound card, such as Soundblaster Live?

cant get into the device manager... that's thru the control panel right? nothing is responding?  not sure if i have a pci slot..... where would i go to find out? 

To open Device Manager, click Start, Settings, and then click Control Panel. Double-click System, click the Hardware tab, and then click Device Manager.

 

The following link to a diagram of your computer shows the integrated audio ports near the middle as item #2.  If you had an upgraded PCI sound card the sound ports would be at the bottom in one of the 3 horizontal slots.

 

http://support.dell.com/support/edocs/systems/dim3100/en/sm/about0.htm#wp1051659

DONT THINK I HAVE A PCI SLOT UPGRADE.... WENT TO THE MANAGER... SAW IDT AUDIO WITH !... UNINSTALLED IT.... DONT KNOW IF THE CHIPSET IS INSTALLED... WHERE DO I LOOK? AND IF THAT IS INSTALLED, SHOULD I JUST GO TO THE WEBSITE AND REINSTALL THE SIGMANTEL DRIVER?

THANKS FOR ALL YOUR HELP!!!!!

ok..i uninstalled idt audio, reinstalled sigmatel and now have SOUND!!!!! BUT why wont my windows updates download?????? any clue?

thanks

Glad to hear the sound is working again.

 

If you click Start, Windows Update, the Express or Custom, are you given the opportunity to download updates manully?  More details needed.

well i cant get the machine on line now.... i'm on a laptop..... i cant open device manager.... it wont respond, like most all in control panel..... just doesnt open.....when i was in there (device manager) it looked like everything was ok.... i'm thinking i should just start over.. reinstall windows, ect..... do you know if that will put windows twice on my hard drive and take up more room, or will it rewrite over the old one?  thanks for your help.................................

Many Dell computers built after mid-2004 have a program called PC Restore on the hard drive, which will return the computer to "factory new" condition.  First, back up all your data and then you can run this program to restore to like new.  Directions:

 

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=447A98F2640CFDCEE040A68F27286A4E&docid=3E48AE3870775D64E040A68F5B2877D4

OK... I REPLACED THE hard drive which started this whole mess... my hard drive was corrupt...so i'd have to rerun the windows disk right

Yes, you will need to start from scratch it sounds like.  Helpful instructions here:

 

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=D68EC8310D13B965E030A68F27286C5F&journalid= F4F95EB8AC8611DBAD9D912FD62633C1&l=en&s=gen

 

 

got the machine up and running for one exception... i can NOT download windows updates....i have service pk 2 and can NOT INSTALL 3... i went and tried to do it manually but it will not install... then  i just tried to not install it and there are 20 updates today that also will not install after i try to install them?????? any suggestions?

Are you saying you can download the files but not install them, or you can't download anything at all?

 

If you go to device manager, is anything yellow-flagged?

 

Can you confirm you reinstalled XP and then the chipset driver and then all the other drivers, in the correct order?