bomzq
1 Copper

Need help, my new inspiron can't detect my optical drive.

Dear all,

I just bought a new inpiron 2310. Everythings work fine until 3 days ago I found out that my computer can't detect optical drive anymore. I've already checked driver for inspiron 2310 and try to install, but i doens't work. It has windows home 64 bit Japanese version, so I am really blind about this. Can anybody suggest something?

 

andi

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1 Reply
fireberd
6 Indium

Re: Need help, my new inspiron can't detect my optical drive.

The Disk Drive section is the forum section for Optical drive problems.   However, with a new PC your best option is to contact Dell support.  If there is a hardware problem, only Dell support can get it corrected under warranty.   We are just users helping users on this forum, we are not Dell employees.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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