qasim_2016
1 Nickel

New 5567 speakers not working

Folks,

I purchased a new Dell inspiron 5567 few days back.

I updated all the drivers via windows update but i am unable to hear any audio from the speakers.

I checked the drivers via device manager but still unable to reach any solution.

When i plug in the headphone jack, i can listen to the audio via headphones only.

My OS is Win 10 64bit.

In addition, the dell dell support page shows quite a few drivers available even after updating the latest ones via windows update 

Looking for your suggestions.

Thanks

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3 Replies
Moderator
Moderator

RE: New 5567 speakers not working

qasim+2016,

You can click the link below for information troubleshooting sound issues with your computer.

How do I resolve audio issues on my Dell computer?

http://dell.to/2gSvgxx

Sound/Audio Problems in Microsoft Windows
http://dell.to/2gStwUU

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
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davidagbu21
1 Copper

RE: New 5567 speakers not working

same here, what was the solution?

e-mail me 

<Email id removed>

davidagbu21
1 Copper

RE: New 5567 speakers not working

no info about the issue in the links

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