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January 24th, 2014 01:00

OptiPlex 790MT Constant Distortion

Hi,

Since the day one, I am having constant distortion (hiss) sound coming from the left speaker from front and the rear jacks of the OptiPlex 790, even when there is nothing played.

When I play a sound, right speaker seem to be working fine, but the left (the one which is hissing all the time) one's sound is cracking too. 

Even if I put the speakers to MUTE, the hiss sound is there and constant.

I have also tried other speakers and headphones.

I have tried all the drivers I could find, even the ones on the Realtek Website (HD audio) and have updated the BIOS to the latest version.

OS: Win 7 Enterprise SP1

Could it be a manufacture defect ? Any ideas ?

4 Operator

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34.2K Posts

January 25th, 2014 04:00

Hi wiseguytr,

What if you unplug the speakers and use headphones? 

4 Posts

January 27th, 2014 00:00

Hi, 

Though I thought I had tried that formula, it seems I have not.

It has worked, but there is still a slight hiss sound coming from both of the earphones (not worse as before though)

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