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IA

29065

June 6th, 2010 04:00

OptiPlex 960 Audio Problem

Dear All,

I'm having a problem with my Audio driver, I have been using Windows7 since a while and I didn't have any problem with Audio, I have installed the latest updates for BIOS, and drivers from DELL yesterday, then the Audio driver stopped completely, I tried to roll back the driver but it didn't succeed, I still have a Red Mark on the Volume icon and it says the Audio device is disconnected.

I have made a complete restore to the Windows 7 for an earlier system restore point but again I don't have any red mark on the voice Icon, and also I can change the voice levels but there's no Voice at all coming from the System, any help what this would be, the drivers I've installed are for (Analog Devices ADI 198x Integrated HD Audio)

 

 

Community Manager

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54.9K Posts

June 7th, 2010 09:00

Did you install both the Chipset drivers, reboot, then install the audio driver?

June 7th, 2010 10:00

Hi  Chris,

Yes I did exactly that, and I have followed the order of installing drivers, but it failed :( adn even the ATI driver, the catalyst also failat the end step.

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