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251572
September 12th, 2006 02:00
OptiPlex GX270 - ALERT! PREVIOUS SHUTDOWN DUE TO THERMAL EVENT
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bcd308ee24c7401
243 Posts
0
September 12th, 2006 13:00
Had the same problem
Mother board was replaced because of LEAKING CAPACITORS which can cause many problems
GOOD LUCK
DELL-Jesse L
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16.7K Posts
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September 13th, 2006 12:00
Thank you for using the Dell Community Forum.
Contact Dell Support at 1-800-624-9896 and have them replace the heat sink fan.
DTM301
9 Posts
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October 3rd, 2006 15:00
A1PUMPER
13 Posts
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October 4th, 2006 01:00
stonent
823 Posts
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October 5th, 2006 19:00
DTM301
9 Posts
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November 2nd, 2006 17:00
speedstep
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9 Legend
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47K Posts
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November 4th, 2006 18:00
Out of Warranty Support Program
Dell™ will provide out of warranty coverage in North, Central and South America for OptiPlex™SX270(UFF), GX270, GX280 systems with failed motherboards due to expanding or leaking capacitors for 5 years from date of purchase, or until 31-January-2008, whichever comes first.
We request that customers with qualifying systems contact Dell Technical Support at 1-800-822-8965. Please note, affected parts will not be dispatched through the WPD program and therefore will not be eligible for labor reimbursement.
For Systems Under Warranty
If a desktop computer listed in the "Products Affected" section has a failed motherboard exhibiting expanding or leaking capacitors, contact Dell Technical Support to have the motherboard replaced as per the existing Warranty Service coverage contract.
For Systems Out of Warranty
If a desktop computer listed in the "Products Affected" section has a failed motherboard exhibiting expanding or leaking capacitors and is still within the time period described below, contact Dell Technical Support to have the motherboard replaced at no charge per Dell's Next Business Day service coverage program.
The motherboard replacement program is valid for 5 years from the original date of purchase of the system or January 31, 2008, whichever occurs first. Systems that fall outside the motherboard replacement offer terms may be repaired under Dell's Out of Warranty service program.
Products Affected:
SX270 USFF (Ultra Small Form Factor)
GX270 SFF, SDT, SMT (All Form Factors - Small Form Factor, Small Desktop, Small-Mini Tower)
GX280 SFF, SDT, SMT (All Form Factors - Small Form Factor, Small Desktop, Small-Mini Tower)
mhdawso
2 Posts
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July 9th, 2007 00:00
Message Edited by mhdawso on 07-08-2007 10:50 PM