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Optiplex 755 PCI Serial Port Driver ??
Can anybody direct me to the driver for the PCI Serial Port and PCI Simple Communications Controller for an Optiplex 755. It is NOT a modem as I do not have anything installed. I am pretty sure it is the onboard serial port driver as no serial com port is showing up in device manager and nothing I load will fix it. I would have thought the chipset driver would have but it did not. I am using XP SP2.
DELL-Elsbeth
614 Posts
1
October 19th, 2007 18:00
Welcome to the Dell Community Forums.
You need to install the Intel AMT SOL/LMS driver in order to get the serial port out of the Other devices category.
As far as the PCI Simple Communication driver, you need to install the Intel AMT HECI driver.
Both are under the Chipset driver category on the Dell Resource CD.
tnoll
1 Message
0
January 30th, 2008 19:00
ATGi Solutions
5 Posts
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February 5th, 2008 16:00
tnoll...
... I too am seeking a PCI Simple Communication Controller driver for Server 2003. Have you progressed in a resolve for this? If so, do you have a step-by-step you can share.
I too have created a new post titled "Optiplex 755 w/Server 2003" with the same inquiry.
Thanks,
... TJ
Hydralisk00222
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2.4K Posts
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February 5th, 2008 16:00
ATGi Solutions
5 Posts
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February 5th, 2008 19:00
February 5, 2008
Note0: The following is NOT formally supported via Dell or Intel, but a workaround. Implementation is at your own risk.
Note1: Still under test, therefore your response and/or experience is encouraged
Note2: Reversible fixes are not supported
Subject: PCI Simple Communication Controller (Optiplex 755 w/Server 2003) (Q35 Chipset)
Topic: HECI.inf modification
Dell Driver: AMT HECI (R162295)
The following modification allows HECI.inf to be recognized within Server 2003
Open the HECI.inf using Notepad
Within the section titled "Manufacturers and Models Section" locate the sub-section [Intel.NTx86.5.2]
Remove the default content, which is described as an ";empty section, so this INF does ... " (see example below)
Replace the content with the information within the sub-section [Intel.NTx86.5.1] (see example below)
Save
Within Device Manager, update the driver manually... pointing to the HECI folder.
Example before the modification:
[Intel.NTx86.5.2]
; Empty section, so this INF does not support NT 5.2 and later for x86. (2003)
[Intel.NTx86.5.1]
; DisplayName Section DeviceId
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4
Example after the modification:
[Intel.NTx86.5.2]
; DisplayName Section DeviceId
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4
[Intel.NTx86.5.1]
; DisplayName Section DeviceId
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4
darusko
2 Posts
0
May 22nd, 2008 16:00
finikito
2 Posts
0
November 2nd, 2011 06:00
I am installing WinVistaBusinessSP2 on a Dell Optiplex 755 and I ran into the same problem, I installed the fix mentioned, Intel_AMT-HECI_A02_R255437, and it worked. Thanks!
speedstep
9 Legend
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47K Posts
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November 2nd, 2011 07:00
Server 2003 can use XP drivers, Server 2008 can use VISTA/WIN7 Drivers.
sprung
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5 Posts
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November 3rd, 2011 10:00
thanks very much. i just installed windows 7 on a Dell Optiplex 755. it found and loaded all the drivers except for the these. i used the ones you suggested listed for Vista (no windows 7 drivers listed for the 755) and it worked great!
speedstep
9 Legend
9 Legend
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47K Posts
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November 3rd, 2011 16:00
There is no PCI Simple Communications Controller sounds like the fritz chip is activated and you did not install the chipset drivers. The TPM (ST Microelectronics Trusted Platform Module ) chip has a unique and secret RSA key. The name "Fritz chip" was coined by Professor Ross Anderson.
Bios A04 has the following fixes.
1. Removed China (Sinosun) TPM support.
2. Resolved defect with the floppy IDE redirection feature.
3. Optimized PCI-Express training algorithm for certain multi-head video cards.
4. Added ImageServer support.
5. Added SATA legacy mode support for older operating systems.
6. Improved handling of scenario where system runs out of Option ROM space.
7. Updated TxT AC Module to 1.3.
8. Added support for systems with no TPM installed.
9. Updated ME firmware to 1125 (UUID fix for AMT provisioning).
10. Improved hard drive password support in RAID mode.
11. Added support for RAID 0.
12. Changed default power policy to support MEDIASABLE SKU.
speedstep
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47K Posts
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February 10th, 2012 10:00
The AMT AND HECI Drivers I believe are under chipset.
Also the Newest Version of the drivers seem to Apply to All Windows AKA XP, Vista, WIN7
AD198X 64 bit Audio
With the Newer Files you don't need to jump thru hoops for.
One Size Fits all.
Operating Systems
Windows 7 32-bit
Windows 7 64-bit
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP
Windows XP x64
Chipset
ftp.us.dell.com/.../R174616.exe
HECI
ftp.us.dell.com/.../Intel_AMT-HECI_A02_R255437.exe
SOL
ftp.us.dell.com/.../Intel_AMT-SOL--LMS_A02_R255438.exe
Hard Drive Installation (via WinZip) with Setup.exe File for Intel_AMT-HECI_A02_R255437.exe
Download
1.Click Download Now, to download the file.
2.When the File Download window appears, click Save (Windows XP
users will click Save) this program to disk and click OK. The Save In:
window appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
icon appears on your desktop.
Install
1.Double-click the new icon on the desktop labeled Intel_AMT-HECI_A02_R255437.exe.
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\R255437. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\R255437 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.
Doubletee64
1 Message
0
February 10th, 2012 10:00
Thanks! That took care of the "problem" driver.
kinglegend1
1 Message
0
March 6th, 2012 13:00
Thank you i finnaly found the drivers for my Optiplex computer thank you so much
filou59
1 Message
0
July 11th, 2012 13:00
Hello
Driver of the PCI Serial Device installed with success on Windows 2003 R2
Use the driver R255437 (HECI) and edit HECI.inf file.
Many Thanks
angelo327
37 Posts
0
September 5th, 2012 13:00
This worked on my Optiplex 755 W/ Windows 7 Ultimate. I will try it on my Opti 755 w/Windows Server 2003 next.
How about the PCI Serial Port. Is there a workaround for Win7 and 2003?
I just hat that yellow !BANG in my hardware list.