Perc H310 no Hard Drive detected or disk controller not supported

Hi,

As i sad I have already replace it and nothing change. And the same problem with 2 different WS ?

The WS have mirror raid so 4 HD that are faulty?

And an other thing is that if i let the 2 WS start it's works fine. But for  the second one that I bought ( less than a month ago ) i  need a windows reinstallation because it completly block when i plug an usb pendrive.I try several different USB pendrive in all the usb slot. Same problem

And of course i want that the other WS recognize my HD because if i need i want to reistall my operating system with no problem. I think Should be normal that the system recognize the HD.

I think that maybe is a problem of your drivers or somthing like this.

I see that i'm not the only one with this really annoying problem: http://en.community.dell.com/support-forums/desktop/f/3514/t/19508873.aspx

Thanks for the reply.

Alessandro

Hi altravista,

It seems like the hard drive is faulty you may have to replace it.

Hi Alessandro,

Please download and install the storage controller driver during OS reinstallation and check if it fixes the issue. Please enter your service tag # on the link below, select the OS, then download the storage controller driver listed from storage controller onto the system and install it.

Please let me know if this helps.

hello, I had already done this test and nothing changes.

i Will retry as soon as possible.

Thanks

Hi Alessandro,

Please let us know if the issue is fixed by installing the storage controller during the operating system reinstallation.

Hi ravi,

as i told you nothing change installing the driver during Installation. Windows do not find an HD for the installation. And your startup diagnostic do not recognize it as before.

I don't know what can i do.

You Require F6 drivers for windows.

Windows does not support the controller natively.

You have to install IN ATA mode not AHCI mode then add drivers.

This package provides the driver for Intel C600 SCU Storage Controller and is supported on Precision T series running the following Windows Operating system Windows: Vista, Windows 7 and Windows 8 (32/64-bit).

http://downloads.dell.com/FOLDER01066332M/3/RSTe_f6_X5W2D_A02_ZPE.exe

http://downloads.dell.com/FOLDER00575801M/8/DRVR_SAS_PERC_MSM-DV6JF_setup_ZPE.exe

F6 install.  Otherwise you get STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)

Systems Precision T3600 ,T5600 , T7600

INACCESSIBLE_BOOT_DEVICE

Hi, Let me know if i understand.

I need to restart and set in bios ATA mode for the HD.

Restart and install the driver ?

What is F6 install ?

Thanks Alessandro

F6 Drivers Apply to windows only.

http://www.intel.com/support/chipsets/imsm/sb/CS-029979.htm

General information

• Determine if F6 installation method should be used
• Install an operating system onto a RAID volume (F6 install method)

Troubleshooting

• No floppy drive for F6 install of RAID driver
• Controller hub is not listed during an F6 install
• Error: Setup did not find any hard disk drives installed in your computer

Related Topics:
Microsoft* Knowledge Base article: Limited OEM driver support is available with F6...*

This applies to:

Intel® Rapid Storage Technology (Intel® RST)

http://support.microsoft.com/kb/916196

You press F6 to install mass storage drivers during the Windows installation process.

http://support.microsoft.com/kb/922976

Linux modprobe is something else entirely.

H310, H710, H710P, H810

http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=M20VR

This is the driver for the following PowerEdge Expandable RAID Controllers:
 
    PERC H310 Adapter
    PERC H310 Mini Monolithic
    PERC H310 Mini Blades
    PERC H310 Embedded
    PERC H710 Adapter
    PERC H710 Mini Monolithic
    PERC H710 Mini Blades
    PERC H710P Adapter
    PERC H710P Mini Monolithic
    PERC H710P Mini Blades
    PERC H810 Adapter

This issue occurs if the disk driver in Windows 7 or Windows Vista is disabled. This driver must be enabled before you change the SATA/RAID mode of the boot drive.

DELL HV52W

The Dell Driver package says:

Title: SAS RAID: PERC H310/H710P Adapter for Precision Workstations,PERC H710P Adapter for Precision Wn...

Version: A00-00        WP0000008487

==========================

Supported RAID Controllers

==========================

This download supports the following controllers

LSI MegaRAID: MegaRAID SAS 9240-4i/8i,MegaRAID SAS 9260-4i/8i/16i,MegaRAID SAS 9261-8i,MegaRAID SAS 9280-4i4e,MegaRAID SAS 9280-8e,MegaRAID SAS 9280-16i4e,MegaRAID SAS 9280-4i4e,MegaRAID SAS 9265-8i,MegaRAID SAS 9285-8e,MegaRAID SAS 8704EM2,MegaRAID SAS 8708EM2,MegaRAID SAS 8880EM2,MegaRAID SAS 8888ELP

LSI HBA:LSI SAS3041E-R,LSI SAS3041X-R,LSI SAS3080X-R,LSI SAS3081E-R,LSI SAS3442E-R,LSI SAS3442X-R,LSI WarpDrive SLP-300,9212 4i4e-R spec,9211-8i/4i-R spec

 signed driver v4.27.1.32 and v4.27.1.64

MegaRAID SAS 9240-4i
/ 9240-8i
/ 9260-4i
/ 9260-8i
/ 9260DE-8i
/ 9261-8i
/ 9280-4i4e
/ 9280-8e
/ 9280DE-8e
/9280-16i4e
/9280-24i4e

MID_1401090_all_Windows_Signed_v4.27.1.32_and_v4.27.1.64.zip

Signed drivers for Windows XP, 2003, Vista, 2008, and Win7 (x86 & x64)

ftp://ftp0.lsil.com/private/MegaRAID/downloads/MID_1401090_all_Windows_Signed_v4.27.1.32_and_v4.27.1.64.zip

This worked for me on a Dell T3600 Precision with a PERC H310 SATA/SAS Controller. Thanks!!

What did you do to fix this problem?