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July 31st, 2015 01:00

Problem with Windows 10 drivers on XPS 8700 Special Edition

I am having problems with two drivers for my XPS 8700 Special Edition system. The Dell Update Tool - Application_1GN7H_WN32_1.7.1007.0_A00 and the Network Driver - XPS-8700_Network_Driver_56FRX_WN32_10.1.505.2015_A00 come back with errors when trying to install.

These are the last few lines of the log file created for each install:

Dell Update Tool log

[07/31/15 00:30:10] Vendor Software Return Code: 1639
[07/31/15 00:30:11] logo.png
[07/31/15 00:30:11] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[07/31/15 00:30:11] Name of Exit Code: 
[07/31/15 00:30:11] (DupAPI::GetReturnCode): *** Unable to find DUP value for: 
[07/31/15 00:30:11] Exit Code set to: 1 (0x1)
[07/31/15 00:30:11] Result: FAILURE

Network Driver log

[07/31/15 00:28:27] Vendor Software Return Code: 255
[07/31/15 00:28:28] logo.png
[07/31/15 00:28:28] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[07/31/15 00:28:28] Name of Exit Code: 
[07/31/15 00:28:28] (DupAPI::GetReturnCode): *** Unable to find DUP value for: 
[07/31/15 00:28:28] Exit Code set to: 1 (0x1)
[07/31/15 00:28:28] Result: FAILURE

Is this just a problem with the drivers at Dell or just a problem locally on my machine. Help would be appreciated, I've been a loyal Dell user for over 2 decades and would hate to have to change vendors because of a problem like this going unattended.

2 Posts

August 24th, 2015 20:00

Nope. I went back to Windows 8.1 via a clean install. I'll wait until Threshold 2 comes out in late October before considering updating this machine to Windows 10 again. By then, Microsoft and Dell should have worked out the issues and have corrected drivers engineered.

184 Posts

August 24th, 2015 20:00

Where you able to figure it out? I just tried to install the new drivers and get the same error for all of them (Audio, chipset etc.).

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