Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

5605

October 24th, 2017 05:00

Reinstallation Software XPS 8920

I replaced the hard drive and was going to do a clean install but the download of reinstall OS software was not avaliable for me any more. when I had the Black face 8920 I did install it onto the USB Stick.

This one xps 8920 SE says no available. Very disappointed. Miss the days when they used to send DVD's with all the reinstall software.

How can I get DELL reinstall software for a XPS 8920 Special Edition Silver Face Desktop?

Please don't tell me I have to buy it thats not Write, That would ***.

9 Legend

 • 

16K Posts

October 26th, 2017 09:00

Use the Windows 10 Media Creation Tool Available from Microsoft. It will give Windows 10 Version 1709 Installation Media which will work with all Dell Windows 7/8/8.1 and 10 OEM Licenses and is more up to date than any obsolete Windows Images offered by Dell:

https://www.microsoft.com/en-gb/software-download/windows10 

More details here:

https://www.youtube.com/watch?v=TVoOflxM_Co 

Moderator

 • 

17K Posts

October 24th, 2017 08:00

n2rga73,

If your system came preinstalled with Windows 10 you can click the link below to downoad Win10 iso.


Reinstall Microsoft Windows

Need to reinstall your PC's operating system?


How to create and use the Dell Windows recovery image

1 Rookie

 • 

36 Posts

October 24th, 2017 09:00

Thank for that this is what I'm talking about say not available

A Pic is worth a thousand words

Mitch

Moderator

 • 

17K Posts

October 24th, 2017 10:00

Hey n2rga73,

Try the information below in the link to see if it wil work for you. 

How to create and use the Dell Windows recovery image

1 Rookie

 • 

36 Posts

October 24th, 2017 16:00

Hi Jesse You posted the same link as your post above your last post and again Didn't work same message

Moderator

 • 

17K Posts

October 25th, 2017 07:00

n2rga73,

Can you select the Other Device option and add your system service tag? Also, if that does not work contact Dell Support by phone at 1-800-624-9897 to have them send you a usb key with the OS on it to install Windows.

1 Rookie

 • 

36 Posts

October 26th, 2017 21:00

Thanks so Much didn't realize I could reinstall from a Windows 10 download Thought it had to come from Dell.

Mitch

No Events found!

Top