Ricrut
1 Copper

SD Card Reader

I'm using  dell XPS 8500 Win 8.1.  All of a sudden my built in SD Card (15 in 1) reader stopped working.  When I insert a card the little light comes on and I see the drive in Windows Explore.  But when I click on the drive it asks me to insert a drive. It does not read files on the card.  The card I used works on other PC's. I uninstalled the driver and restarted the PC. It reinstalled the driver but still no good. The driver is old ( 2006) but I can't find a newer one one.  Device Mgr calls the drive generic SD/MMC.  The Compact card reader works fine.

Any help would be appreciated.

Thanks

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1 Reply
Moderator
Moderator

RE: SD Card Reader

Hi Ricrut,

I’d suggest that you update BIOS and chipset driver on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section and chipset from chipset section onto the system and install it.

http://dell.to/18r60nI

Also, please perform the Windows update on the system.

Please let me know if this helps.

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