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98652
August 7th, 2013 15:00
Simple PCI Communications Controller Driver
I have a brand new OptiPlex 9010 All-in-one computer that was reloaded with Windows 7 Enterprise 32 bit. I downloaded all of the drivers from Dell Support and I still have one conflict in Device Manager. It says Simple PCI Communications Controller. The location says PCI bus 0, device 22, function 0. I can't find the driver to get rid of this anywhere. The PCI communications controller may be simple but this solution sure isn't! Any help would be greatly appreciated.
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speedstep
9 Legend
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47K Posts
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August 8th, 2013 09:00
Install these drivers Chipset First then USB then Managment Engine.
This package provides the driver for USB 3.0 eXtensible Host Controller and is supported on Optiplex, Precision and Latitude that are running the following Windows operating systems: Windows 7.
Windows 7 64-bit
This package provides driver of Intel Management Engine 8.x Components Installer for Optiplex;Precision;Latitude that are running following Windows Operating system: Windows 7, 8, XP and Vista.
Windows 7 64-bit
Windows 8 32-bit
Windows 8 64-bit
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP
Windows XP x64
Intel Management Engine 8.0 Components Installer
Windows 7 64-bit
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP
Windows XP x64
This package provides Intel Chipset Driver and is supported on Optiplex x010 Series and 990, Precision Mx700 Series and Latitude E5 Series and E6 Series running the following Windows operating systems: Vista, XP and Windows 7.
Windows 7 32-bit
Windows 7 64-bit
Windows Vista 64-bit
Windows XP x64
Windows XP
Woltmar
5 Posts
0
August 7th, 2013 15:00
I have downloaded all of the drivers listed under Chipset and I am still getting the error in Device Manager. In comparing this machine to another that has not been reloaded I noticed that under system devices in Device manger that this problem machine does not list the Intel Management Engine Interface or the System Management Device that are included on the factory machine. Although, that machine has Windows 7 64 bit on it.
DELL-Appu S
4 Operator
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3.1K Posts
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August 7th, 2013 15:00
Hi Woltmar,
Please download and install all the drivers listed under Chipset. Click on the link http://dell.to/ZU2f5L -> type the service of the computer -> choose the operating system -> Expand Chipset to download and install the drivers.
Hope this helps.
DELL-Appu S
4 Operator
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3.1K Posts
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August 7th, 2013 16:00
Hi Woltmar,
Try to install Intel AMT WS Management Driver from the resource disc. This should take care of the problem.
Woltmar
5 Posts
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August 8th, 2013 08:00
I don't have the resource disk and I can't find it on the Dell site even though it says it should be under the chipset section for the drivers. This machine was unboxed in a different area and then delivered out to me.
DELL-Appu S
4 Operator
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3.1K Posts
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August 8th, 2013 12:00
Hi Woltmar,
Speedstep has shared the Intel management driver. Please download and install them and see it it helps.
Let us know how it goes.
Woltmar
5 Posts
0
August 8th, 2013 12:00
The drivers solved the issue, but doing them in the correct order solved some other issues I had as well. Many thanks SpeedStep.
DELL-Appu S
4 Operator
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3.1K Posts
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August 8th, 2013 18:00
Hi Woltmar,
Glad to know the issue is resolved. Feel free to reach our forums in case you have any queries in the future.