Slowwww startup

Some kind of Keylogging remote Desktop, INTEL AMT or Zenrem32.exe is out of control.

zenrem32.exe is a process associated with ZENworks Remote Management from Novell, Inc..

I have seen this as people try to login to McAfee Endpoint Encryption (SafeBoot) as well.

The keyboard is not skipping but rather its really slow.

Typing swear words in french at 50 wpm for 1 min tends to take 5 min to wake up and show on the screen.

If you restart and login several times it tends to be less and less of a problem.

McAfee Endpoint Encryption (SafeBoot) User Documentation

Endpoint Encryption product so that your passwords stay in .... ID (due to slowness of logon/logoff scripts) and wish to have the functionality

Hi,

Thanks for the input. I do not use McAfee software, but I did have Logmein remote software installed which had upgraded just before the problem started so I have tried a system restore to before the update, which, as usual, does not work! so uninstalled Logmein manually re-booted, same problem. I updated the bios - no improvement.

As this problem appears not to be Windows related as all works  fine after Windows eventually loads is there any point in a complete reformat / reinstall . I have backed up all my files to date but before I spend the next 8-10 hours re-installing programs and updating Windows I wonder if there is anything else I can try?

Could it perhaps be a hardware issue?

Hi G1VNA,

Dell provides an OS restore utility that will reimage your hard drive in just a few minutes. I would suggest you go that route.

How to Restore or Reinstall Windows on your Dell desktop

Hi,

Thanks. I have done a complete format/re-install all seems well apart from the video controller. I have an ati 1300 pro 256 card installed (by Dell from new) but I cannot get the system to load the drivers for the card. I have used the resource disc which came with the computer, when I try and load the drivers it gets as far as the ati splash screen then it just disappears and reverts back to the driver install screen. I have tried downloading drivers from various sites but none work.

Device manager shows the yellow asterisk and says no driver loaded.

Any ideas? 

Thanks 

Chris 

Hi Again,

I have taken the video card out to check it and I find that is not an ati 1300 pro256 which DELL say it should be, but an Asus AD-RV610LE!

I have searched the internet for drivers (including the Dell site) and whilst I can find references to the card and drivers all that seems to be available are the autoscan, sell you a program offerings. Can anyone advise where I can get a copy of the driver? BTW have tried all the drivers included on the Dell Resource Disc in case this is a generic card but none work.

Chris

Hi Osprey,

All sorted, installed the ATI Catalyst Control Centre for the Radeon 2400 series and it works!

Many thanks, looks like I can get a few more years out of the old girl - now to re-install all those applications........

Thanks again,

Chris

Hi Osprey,

Thanks for coming back to me with the identity of the card. The device manager shows "Video Controller (VGA Compatible) with the yellow asterix.

Unfortunately your driver link is for a Vista Version but I will look for an XP version and let you know how I get on.

Chris

Cool! Glad that worked.