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Sound in desktop

I just bought desktop inspiron 3000 i3847 two weeks ago. from the day first I turned it on  it started creating ratting sound when it is in operation. This sound is heard after every two or three minutes. Is it a HDD problem or some other kind of issue. How to fix it.

1 Reply
DELL-Prajwal S
2 Bronze

RE: Sound in desktop

Hi,

This might be an issue with the chassis as well as the hard drive. Have you tried opening the cover and checking which part of the system the sound is heard from?Before you proceed with this, ensure the following steps are performed

  1. disconnect the power cable
  2. Hold down the power button for 10 seconds
  3. Open the chassis cover
  4. Check if there are any wires in contact with the fans/drives.
  5. Reseat power cable and start system. Take care not to touch any internal components when system is on. 
  6. Once the fault is isolated,follow step 1 and 2 and reseat chassis cover.

Reply with an update and in case issue still persists, send me a friend request and provide the service tag of the machine through a private message. I will check and revert with further options.

Thanks and Regards,
Dell-Prajwal S
Social Media and Community Professional
Order Status: http://dell.to/1fgKSTr
Download Drivers: http://dell.to/1hcxG98

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