bojackson63044
6 Indium

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

I want to give everyone an update.  I finally had the motherboard replaced by dell.  It's been over 2 weeks and the audio issue has not resurfaced.  So the problem appears to be hardware-related, at least in my case.

0 Kudos
myn
6 Indium

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

I've got the same issue with my DELL 8100 Studio XPS.  I'm running a fresh version of Win7 X64 from my MSDN so I think the issues noted earlier about Roxio being the root cause are not the case, at least with mine and several others.

 

I've run the official Dell audio drivers as well as the newer version directly from RealTek.  In both cases after a few days the audio starts to stutter/skip. The newer RealTek drivers actually seem to make the stuttering worst.  It's actually evident in YouTube videos where as previously with the official Dell Drivers the stuttering was limited to certain applications (Winamp for example).

 

The fact that the audio works for a period of time but then begins to stutter/skip leads me to believe this is a software issue and not hardware.

 

I am at my wits end with this issue.  I'd love to hear a response from Dell on this and get this remedied ASAP.

 

 

0 Kudos
adamw2k
1 Nickel

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

I'm in the same boat as you.  Fresh install from MSDN, still have issue.  It doesn't seem to be specific to Dell - if you Google around, many with the Realtek HD Audio card seem to have the issue.

 

Would love a resolution, unfortunately, I just reboot way too often.

 

0 Kudos
adamw2k
1 Nickel

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

I just disabled my Wireless adapter (I use a wired connection) in addition to removing Microsoft Security Essentials and it seems to have done the trick.  Will likely seek an alternative solution for A/V purposes.  This seems to have solved the issue for now.  I also disabled the ATI HD Audio card (It's controls HDMI audio out on the Video card), though this showed no noticeable difference...

Give it a shot...

 

Would also recommend checking out this thread: http://www.sevenforums.com/sound-audio/22369-realtek-windows-7-64rtm-crackle-static-popping.html

0 Kudos
myn
6 Indium

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

Thanks for the tip on MSE.

 

I've been keeping an eye on my DPC latency lately and noticed just today that disabling Microsoft Security Essentials real time security that my DPC latency remained low (not going into red terroritory) after it was running high and making my audio skip.  After renenabling MSE realtime security again it remained low although I am expecting after a few days it will go back up.

I found some articles on this over at the MSE Microsoft forums:  http://social.answers.microsoft.com/Forums/en-US/msestart/thread/0519ba5e-f3d8-4caa-a193-01fea178aa4f

0 Kudos
Stangline
1 Copper

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

I have the same issue with my XPS.

0 Kudos
Gee_Simpson
6 Indium

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

So Do I 😞

0 Kudos
8 Krypton

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

So Do I 😞

You responded to a thread that's 3 years old.

Suggest you start a new thread about your problem. Be sure to include the exact PC model, version of Windows, and specifics about what problem you have and when you have it (eg, what app is running), whether the problem is new, etc...

Thanks.

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos
Highlighted
Gee_Simpson
6 Indium

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

You responded to a thread that's 3 years old.

Suggest you start a new thread about your problem. Be sure to include the exact PC model, version of Windows, and specifics about what problem you have and when you have it (eg, what app is running), whether the problem is new, etc...

Thanks.

Are you a mod like?

0 Kudos
8 Krypton

Re: Studio XPS 8100 Realtek ALC887 Integrated Audio - weird skipping/jittery sound

Jump to solution

I'm just a long time volunteer on these forums ("Rockstar" designation). I don't work for Dell and never have.

Just here to help people fix their PC problems. When you post in an old thread that's already marked "answered", you're less likely to get attention for a new problem. And unless you give us all the details, we won't know if you have the exact same PC and version of Windows, both things can affect the way the problem is solved. And keep in mind that what may have worked 2-3 years ago may not work now...

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos