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The sound is gone on my Dell (Driver is gone )no Multimedia Audio Controller
I had the sound go out on my computer a few days ago. It was working and went out. IN the device manager it has next to Multimedia audio controller a question mark. My original sound device was a "Realtek AC'97 Driver". I have tried to download it several time and come up with the same problem ven when in safe mode. I get a blue screen and stop: 0x0000007E error. I have been trying to download the Realtek AC 97 Audio driver in safe mode, and it if fine untill I restart then I get a blue screen. How can I ever get my sound back. I don't understand why and XP driver for sound would cause this problem. Can someone please tell me audio driver I can use instead of Realteck? I have don't everything to try to correct the problem, I would like to fix the Bios but cannot find the fixer for this computer model.
I have a Dell Celeron 512 MB of Ram
with Microsoft Windows XP.
speedstep
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December 22nd, 2014 16:00
STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
This exception can be caused by any of the following:
RoHe
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December 22nd, 2014 16:00
Exactly which PC model is this?
EWhitney1810
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December 22nd, 2014 18:00
Dell Dimension 1100 Celeron Desktop. The computer came with Windows XP. It has been running like a gem since I cleaned it up 8 months ago. Does anyone know how I can run the bios for this model?
EWhitney1810
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December 22nd, 2014 21:00
I downloaded malwarebytes and removed several viruses. The I ran the Bios for the 1100 Dell. It restarted etc. I tried to install the sound file and still got the blue screen. This time the message was different.
Message: portcls.sys -address EE87746D based at EE877000, datestore 48025ccc.
speedstep
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December 23rd, 2014 05:00
There comes a point where removing malware is not possible and you must clean install from scratch after nuking the drive. Takes too much time. Given the Age of a Dimenson B110/1100 the drive could be dying soon to be dead. Either way its not worth fixing. You can get a Used Dell with windows 7 inexpensively for basically the cost of windows.
http://www.walmart.com/ip/Dell-Refurbished-Optiplex-360-Mini-Tower-Desktop-PC-with-Intel-Dual-Core-Processor-2GB-Memory-80GB-Hard-Drive-and-Windows-7-Home-Premium-Monitor-No/29701029