U2515H monitor won't turn on

Hi emmyr85,

I’d suggest that you follow the steps mentioned below and check if the Monitor starts.

1. Switch off the computer.

2. Disconnect all the cables of the monitor from the tower and the power cable connected to the wall.

4. Press and hold down the power button of the monitor for 15 seconds.

5. Then connect back all the cables to check if the monitor starts up.

Also, please powerup the monitor with data cable disconnected from tower to check if you recieve the NO Signal mode.

I have followed your suggestions and still nothing. No power LED and no 'no signal' message on the screen.

Hi emmyr85,

Please private message us the monitor service tag along with registered owner's information with email address so that we can check and assist you.To send a private message, click on my name and send private message.

Exactly which PC model and what version of Windows?

If this is a second monitor, is it connected to an add-in video card or are you trying to use an on-board port?

Did you use the On-Screen Display (OSD) to select the correct input port? The monitor defaults to using DisplayPort as the input from the PC, but you have to change the input port setting in the OSD if you're connecting the monitor to the HDMI port on the PC.

Did you install the drivers for this monitor?

I can't access the OSD as the screen will display nothing. The power LED will not even light up and no it is not a power cable issue as I have already tried this.

Contact Dell Tech Support ASAP...

Hi emmyr85,

Please private message us the monitor service tag along with registered owner's information with email address so that we can check and assist you.To send a private message, click on my name and send private message.

Hi! I've had this problem for a long time and it now seems to be finally solved.

I just had to update my Asus GeForce 970 firmware to version 1.0:

BIOS update for STRIX-GTX970

Fix DP display issue with certain monitors.

www.asus.com/.../

I hope it helps. Thanks,

Sergio