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May 13th, 2009 08:00

Vostro 220 BIOS freezes with Logitech Illuminated Keyboard

I have a Vostro 220 (mini tower) that freezes for 1-2 minutes when the BIOS is at the "Initializing USB Controllers" stage if a Logitech Illuminated USB keyboard is plugged in. I can't use the keyboard to enter the BIOS (F2 or F12), but the keyboard works fine once in Vista. Tried different ports, same problem.

The Logitech keyboard works fine on other computers that I have. The stock Dell keyboard works fine on the Vostro 220.

Logitech seems to be pointing to a BIOS problem. I'm using the latest BIOS, v1.1.4.

Link to the keyboard: http://accessories.us.dell.com/sna/products/I_O_Devices/productdetail.aspx?c=us&l=en&cs=19&sku=A2136825

 

Any suggestions?

 

30 Posts

August 30th, 2010 07:00

Sorry, I should have said the A16 bios update fixed the LIK problems on my XPS 9000. Don't know if they have a bios update for the Vostro...

17 Posts

August 30th, 2010 08:00

>>Logitech seems to be pointing to a BIOS problem. I'm using the latest BIOS, v1.1.4.<<

I just went to the Dell site, entered my service tag and they still only recommend ver 1.3.0  dated 6/24/2010 for my machine. I did find a reference to ver 1.1.4 under other options but seeing that it's not much help I'll hold off until a later update is available. Dell can't keep on selling the keyboards and at the same time keep on ignoring the problem.:(((

3 Posts

August 31st, 2010 00:00

Thanks for updating the thread Tusnilloc - I had been hoping this would get around to being fixed eventually.  I have an XPS 435T which was rebadged as the XPS 9000 shortly after I bought it and the new bios worked for me also!

20 Posts

September 1st, 2010 18:00

WOW........I have not checked this forum in a very long time. It seemed that no fix was coming and no new posts were being made here. I still had the link in my favorites and for some reason last night I thought I would check in.

I never check for updates at Dell so had no idea there was a new bios out. I installed A16 and unplugged the keyboard from the PCI USB card I have been using and plugged into one of the main USB ports. Now my 435T works as should have from the beginning.

Thanks to Dell for this but we should not have had to wait for over a year for this fix.

2 Posts

October 6th, 2010 06:00

What kind of USB PCI card did you use? Manufacturer etc.

2 Posts

October 6th, 2010 06:00

Á 16  is incompatible wirth my Vostro 230 desktop. What USB PCI card did you use? Manufacturer etc.

Thamnks in advance.

 

eborn 63

 

3 Posts

October 6th, 2010 13:00

 I use USB PCI Card with my Vostro 420 too. The model of PCI Card is USB 2.0 PCI- card, 5 x by hama and it works fine!.

simon

20 Posts

October 6th, 2010 16:00

I just used a cheap no-brand card I found on eBay for about 5 dollars. Worked great for me.

11 Posts

March 16th, 2011 21:00

almost two years now, and still no fix for the vostro? unbelievable...

872 Posts

March 16th, 2011 23:00

.

11 Posts

March 16th, 2011 23:00

i've been following this thread for almost two years, and my understanding is that dell did finally release a BIOS fix (A16) for the XPS, so i just can't see why they can't do the same for vostro????

3 Posts

August 12th, 2012 16:00

Cant believe I have the same issue...Vostro 220 and Logitect illuminated keybaord....stuck on "DELL....bios version 1.0.3..loading" screen...called dell and asked me to pay $239....I said NO Way!...i can put in another $ 50 and buy a NEW HP!... this is ridiculous.....I am going to loose all my work and documents

10 Elder

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44.3K Posts

August 12th, 2012 19:00

Is that a typo or did you really mean BIOS version 1.0.3? Latest BIOS released for the Vostro 220 is version 1.3.0.

If that's not a typo, I can't say if version 1.3.0, or a prior update, will fix this problem for you.

3 Posts

August 12th, 2012 21:00

Took all wires off. Opened CPU. Took motherboard battery out an started the computer. It worked and later I installed battery again...and it's working...

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