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XP Blue Screen BSOD 0x00008086
I'm struggling to resole a BSOD that has started happening since a recent failed Dell update. I can't diagnose the issue and so cannot find a solution. This happened about 3 weeks ago... anyone else have the same problem? Any ideas on a solution?
I am on XP with all latest patches on Dimension 8400.
Cheers,
Steve
fireberd
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January 2nd, 2011 07:00
It appears it is likely a hard drive issue.
I found this doing a google search for the error code. Give it a try.
It's quite possible your hard drive has bad sectors.
What I'd recommend: Run CHKDSK /R from within the XP Recovery Console !
Set pc BIOS to boot from CDROM. Place XP CD in drive. Reboot from the CD.
Select the first option R Repair/Recovery Console. Select your Windows partition by number. Usually it is 1 .
Login to XP with administrator password. Then run CHKDSK /R from the command line.
Run it once (or repeat) until it shows no errors. This should clear the "dirty" flag on the disk drive C. Run CHKDSK for each drive on your system.
CHKDSK /R :X
where X is letter for disk drive
References for Recovery Console:
Description of the Windows XP Recovery Console - Article ID 314058
http://support.microsoft.com/KB/314058
HOW TO: Install and Use the Recovery Console for Windows XP
http://support.microsoft.com/KB/307654
To exit the R Console, use the EXIT command.
speedstep
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January 2nd, 2011 07:00
Drive could be full. Express windows updates are a bad idea especially for service pack 3
x8086 is the vendor id for INTEL and likely a driver issue.
Likely a complete re-install will be required.
sjbyrneuk
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January 5th, 2011 04:00
Thanks guys,
This is very frustrating. The error code does refer to Intel and the dump data describes the fault as being with the RAID driver but that can't be true as this machine doesn't come with RAID and the driver update they suggest isn't compatible with this version of Windows.
There is plenty of disc space and I don't automate patches updates but the nett effect would be the same on disc space anyway.
The error signature is:
BCCode : 8086 BCP1 : 00000000 BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1
... and I have a dump but I can't read it. Any ideas before this PC takes a short journey through an open window?
Steve
speedstep
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January 5th, 2011 05:00
The intel storage matrix drivers are Raid/SATA drivers.
It does not matter that the drives are not in raid configuration as the controller can do Raid 0 and Raid 5.
Either way windows is totally hozed . Buy a new drive and reinstall then look at recovery of data on the other drive.
frogbottom
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May 1st, 2011 15:00
Did you ever find a solution to this? I have the same issue and can't find a definitive fix anywhere!