Unsolved
This post is more than 5 years old
5 Posts
0
61084
XPS 410 13 in 1 media card reader Teac CA200 Drivers and Firmware Update
OK is anybody as confused as me?
Got the tech update emails 1 week apart regarding the 13 in 1 media card reader installed on my XPS 410.
My card reader has been working fine so I wait a couple of days trying to figure out the features and benefits in the firmware update and driver update. I see that the firmware would allow me to read SDHC cards so I decide to do the updates of Jan15.
Everything is working fine after the updates...cool little icons for the drives. I now have SDHC capability.
Now I get updates on Jan 22 for the same thing. Says it corrected a release error... sounds important. It is recommended so I read the txt provided with the update and I see they have recalled the updates for a lot of computers but nowhere does it specifically list the XPS410.
So I go ahead and do these updates thinking that what they sent out on Jan 15 was problematic.
I get an dialog box saying firmware is the same version but the update continues to completion. After the update no more cool icons, and I am not sure if it will support the SDHC card that I ordered on Jan 18 and have not received yet.
Can anybody shed some light on what is going on? Should I go back and redo the orginal update of Jan 15th? Can I do that? Why does Dell send out so many update w/o a resonable amount of documentation? Don't they know they are asking us to screw with our computers and problems may result that I would feel THEY are resonsible for?
thanks... feel a little better now... still would like to hear from the mods on this one!
Roger1955
561 Posts
0
January 23rd, 2008 15:00
Intel Core 2 Duo E6600 Conroe @ 2.4 ghz
19 in FP Display/ IEEE 1394 PCI Express Firewire
3 GB DDR2 / Evga Geforce 7600GT/ 13 and 1 Media Card Reader
2x250 GB WD Sata II HDD'S (Raid 1 Array)
Sony CRX 3105S 48xCombo CD-RW/DVD Sata
TSST Corp TS-H553A 16xDVD+-RW/DL Sata
Avast 4.7 Anti-Virus, AVG Anti-Spyware Comodo BoClean, Super Anti-Spyware, AdAware 2007, Spywareblaster, Windows Defender, Windows Firewall, Vista Firewall Control(FREEWARE)!
szeller
5 Posts
0
January 23rd, 2008 16:00
szeller
5 Posts
0
January 23rd, 2008 22:00
Message Edited by szeller on 01-23-2008 07:26 PM
ims
4 Posts
0
February 1st, 2008 23:00
I was instructed by Dell technical support to download the "...Multi System, v.4.08, A03" driver onto my XPS 410 (Vista): http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R176603&formatcnt=1&libid=0&fileid=240271
After running the download and rebooting my system, it was still NOT able to read SDHC. The tech rep told me I needed to buy a new media reader and then forwarded me to Dell sales.
The card is a 4GB Kingston microSDHC that was formatted in my cell phone. A picture and video was saved to the card and can be viewed in the phone. I'm going to call Dell support again to see if a different technician can help me get the new media reader driver to work.
ims
4 Posts
0
February 2nd, 2008 00:00
I just finished speaking with another technician (this time at the XPS Premium Support desk). He researched the issue for about 30 minutes and concluded:
1) The recent driver update does not enable the media reader to read SDHC cards.
2) The media reader is not capable of reading SDHC cards. He recommended buying a small USB reader.
szeller
5 Posts
0
February 2nd, 2008 22:00
I finally got my 4GB SDHC card and it works in the 13 in 1 media reader.
I would download and install the first firmware update they sent out and not listen to tech support. I would be 1000$ they have not even done the firmware update.
I guess they also suggested you buy the small card reader from Dell?
ims
4 Posts
0
February 3rd, 2008 02:00
ims
4 Posts
0
February 3rd, 2008 15:00
After revisiting the issue, my XPS 410 now reads SDHC cards. The driver posted above works. I originally didn't complete the install process properly.
topseeded
8 Posts
0
June 17th, 2010 22:00
I had the same problem and now it is resolved, but the tech support person also told me it couldn't be fixed and recommended I buy a new card reader. He attempted himself to fix the problem by logging in to my computer, but had no luck. In researching the matter, I came across the text files that accompanied the updates. Notice the text "Cancelled;" in the second update. Which followed the first one by only a few days. My success, of course, resulted by only running the first update.
My system is a XPS 410, running Win7, 32 bit.
R175239 released on 1/6/2008
Title : Removable Storage:TEAC CA200 HH 13-1 Card Reader Firmware
Version : A01
OEM Name : TEAC
OEM Ver : 4.08
Computers : DE061, DV061; Dimension:5100, 5100C, 9100, C521, DC051, DM051, DM061, DV051, DXC051, DXC061, DXP051, DXP061, E521, XPS (Gen 5); Inspiron Desktop:530, 530S, 531, 531S; OptiPlex:740, 745, 745c, 755; Precision:380, 390, 490, 690, T3400, T5400, T7400; Vostro Desktop:200, 201, 400; XPS:420, 730 , DXG051, DXG061, XPS 720, XPS710
OS : Windows 2000, Windows Me, Windows Vista 32-bit, Windows Vista 64-bit, Windows XP, Windows XP x64
Languages : Brazilian Portuguese, Chinese-S, Chinese-T, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Spanish
Created : Thu Jan 3 09:35:39 CST 2008
R176503 released on 1/15/2008
Notice the word ‘Cancelled;’
Title : Removable Storage:TEAC CA200 HH 13-1 Card Reader Firmware
Version : A03
OEM Name : TEAC
OEM Ver : 4.08
Computers : Cancelled; Dimension:5100, 5100C, 9100, C521, DC051, DM051, DM061, DV051, DXC051, DXC061, DXP051, DXP061, E521, XPS (Gen 5); Inspiron Desktop:530, 530S, 531, 531S; OptiPlex:740, 745, 745c, 755; Precision:380, 390, 490, 690, T3400, T5400, T7400; Vostro Desktop:200, 400; XPS:420, DXG051, DXG061, XPS 720, XPS710
OS : Windows Vista 32-bit, Windows Vista 64-bit, Windows XP, Windows XP x64
Languages : Brazilian Portuguese, Chinese-S, Chinese-T, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Spanish
Created : Tue Jan 15 14:57:50 CST 2008
Best of Luck,
John
bluto617
4 Posts
0
March 15th, 2011 10:00
Just applied this fix to a 2007 XPS 410 running Windows 7 (64 bit) and it worked like a charm. My card reader now reads a 4gb SDHC card as well as the old SD cards that I had. Interestingly, before the update, if I had that SDHC card in the reader, it would cause fits with my computer - slowed way down, would lock up, would not complete the boot sequence. Glad that is sorted out and I hope this helps someone. And thanks Topseeded!!!
Just search for R17539 -- came up for me.
Bob