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September 10th, 2013 19:00

XPS 7100 upgrade to SSD problem.

I have recently upgraded my XPS studio 7100 with a SSD HD (120GB)

I installed Windows 7 on it as the moment I install AMD Radeon 5x driver it  stops loading windows, it just loads wallpaper, no start, no explorer, nothing just wallpaper.

I press Alt, Ctrl & Delete and the screen goes black. After a while it goes back to the desktop.

(safemode opens with windows 7 but that's no advantage)
I have got the latest drivers from AMD.

I have tried it with Windows 8 and after install before I enter details I hangs on a black screen with no mouse pointer.

Any suggestions.

Regards

Dave

September 11th, 2013 15:00

UPDATE -

OK so after reinstalling another three times and installing Win8 I worked out the problem.

As my TV is connected to the PC via a HDMI lead and the screen via a DVI lead.

So some reason once the updated graphics were installed the TV was marked as primary and monitor marked as extended.

This would not have been a problem it the TV had have been on the PC channel.

As I have been watching reruns of F1 for the last three days I never realised until now.

So I have changed it to duplicate and that sorted that.

So the fix was Windows Key + the P key three times!

Regards

Dave.

Thanks guys.

6 Professor

 • 

8.8K Posts

September 10th, 2013 20:00

Before you install the video driver, download and install all the Windows Updates.

I helped someone with this very same model and problem a few weeks ago.

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