XPS 730x General Hardware Discussion thread

Hmm...well maybe that means mine will ship soon. I ordered mine the day before you did - 11/20. Only difference was I ordered mine with GTX280's (SLI) - the rest was nearly identical.

XPS730X can you tell me what date you placed your order? Thanks!

My presumption would be that the chassis for the 710, 720 and 730 would all be indentical as far as size / measurements. I could be wrong. When my 730 finally arrives I can post pics of it compared to my 710

Does anyone have a side by side picture comparing the XPS 720 to the new XPS 730X?
I'm trying to get an idea of the size and look of the new 730X.

Thanks,

Zak

When the power cord is in the computer you can hold the button on the power supply and there is power, let go and nothing.  I have spoken to tech support, not much help there is actuality.  Have had one 630, three 730, and now a 730X whihc have all showd up with problems on day one.

Mine arrived and it is dead - not working - no power - dead.

Dead? Ok. Lay it down, open the case cover and reseat all cables, cords, just everything. Stand it back up and see if it will power on.

So do we have any ideas or do I ned to send this 730X back like the other four computers??

Sorry for so many posts (the edit function is not working) -

few other things to try:

- try resetting the BIOS by removing the lithium battery from the motherboard for about 60 seconds (looks like a watch battery).

- check if your power supply (in the back of the PC) has a red 115/230 volt switch. Make sure it is set appropriately - I presume you are in the US which means it should be set to 115.

- try holding the button for an extended period (20 seconds or more).

- check that in addition to cables, all of the add-in cards are seated (remove and reseat wouldnt hurt) - RAM, Video Card, etc...

Another thought - as Chris mentioned - ensure that the cables leading to the front control panel are all secure.

If you are comfortable trying this - you can at least determine if its the power button (or not) by jumping the the 24 pin connector (from the PS to the motherboard). You need to remove the connector from the motherboard first (there is a locking tab on one side that you need to depress). Use a paperclip to jump (short) out any GREEN lead (typically pin #4) to any BLACK lead (#6). This will power the ATX supply without it being connected to the motherboard. If it begins to power up (i.e. you hear the fans, hard disk spin up, etc...) then its likely the power button or control board.

Again - this wont allow the computer to run, per se - its just a diagnostic to determine if the power button could be the culprit (as well as use a multimeter to test line voltages on the 5v and 12v rails).

I am a bit surprised that Dell support offered little advice. Did they recommend sending it back??

This might just be a shot in the dark, but my 710 recently did something similar to this. It turned out that the Power strip / surge suppressor I had it plugged in to was the culprit. The suppressor had a built it trip that was going off. Apparently the load from the 710 was causing it to trip. Replaced the power strip and it worked fine. I also tested it temporarily by plugging it directly into a wall outlet.

That would be great if you could.

Thanks,

Zak

So have you had any luck with the power problem? Are you sending the desktop back?