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XPS 8100 hard drive crashed
My computer failed to boot. I can not locate my backup. Do i have to purchase a new Windows 7 operating system or can I somehow obtain one from Dell free? And will any hard drive connect, or does it have to have connections specific to Dell?
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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November 4th, 2014 21:00
Hi,
Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Depending upon the result we can check if you need the operating system disc.