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December 22nd, 2014 21:00

XPS 8500 No boot device available

I have an XPS8500 which ran out of warranty about 8 months ago. in the last 6 months it has been getting hard to start and now all of a sudden I get the following message when trying to start ;

No boot device available.

Strike the F1 key to retry boot, F2 to run the Setup utility.

SATA 0: Installed
SATA 1: Installed
SATA 2: None
SATA 3: None
MSATA 1: Installed.

Striking the F1 key just makes it restart and show the same screen. I have done diagnostics by hitting the f12 key and it showed no errors.

I cannot boot from disk as os factory installed in system.

Any help is appreciated

Orkun

7 Technologist

 • 

7.1K Posts

December 22nd, 2014 23:00

Hi Orkun,

The operating system on the computer may be corrupt. Please private message me the system service tag and the country you are located so that I can check and assist you further. To send a private message, click on my name and select ‘Send private message’.

December 23rd, 2014 00:00

Thank you Ravi

I have sent you details

December 23rd, 2014 23:00

Unfortunately I have not heard back from Ravi.

Does anyone know how you can access windows to reinstall or repair when it is preinstalled on the pc ?

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