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XPS 8700 Waves MaxxAudio Popping Noise
I have a brand new XPS 8700 desktop running Windows8. The sound card is Waves MaxxAudio. I have it hooked up to subwoofer and 5 speakers. The sound is OK, but there is a crackling/popping sound every 10 seconds or so.
What is causing this and how can I fix it?
Thanks.
DELL-Nikhil D1
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August 5th, 2013 09:00
Hi jlsohio,
To assist you further, please let me know when exactly do you get the crackling noise from the speakers, is it when playing a particular audio file? (Try different Audio files)
May I know which Media player is used?
Please reply for further help.
Kentmichael
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August 16th, 2013 13:00
I have the same problem with my new 8700 that I got last month. I use RealPlayer, however it will make these sounds with nothing on, If I turn the volume all the way down on the base unit I don't hear the noise and popping sounds. I called Dell, and the rep said that my speakers were bad, however they worked fine on my Dell 4550 that I replaced with the XPS 8700.
Best,
Mike
Kentmichael
3 Posts
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August 16th, 2013 13:00
I have the same problem with my new 8700 that I got last month. I use RealPlayer, however it will make these sounds with nothing on, If I turn the volume all the way down on the base unit I don't hear the noise and popping sounds. I called Dell, and the rep said that my speakers were bad, however they worked fine on my Dell 4550 that I replaced with the XPS 8700.
Best,
Mike
Kentmichael
3 Posts
0
August 16th, 2013 13:00
I have the same problem with my new 8700 that I got last month. I use RealPlayer, however it will make these sounds with nothing on, If I turn the volume all the way down on the base unit I don't hear the noise and popping sounds. I called Dell, and the rep said that my speakers were bad, however they worked fine on my Dell 4550 that I replaced with the XPS 8700.
Best,
Mike
DELL-Nikhil D1
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August 18th, 2013 09:00
Hi Mike,
I suggest you to check the Audio Jacks, Speakers and audio cables for damage. Test the audio output port through a known good head phones or different external speakers and check if you get the same pop-up sound.
Please post the results.
gy2c
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January 17th, 2014 12:00
WE bought 2 of the exact same pcs. one works great and the other has the worst sound I have ever heard. its not the speakers its the sound card