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September 8th, 2015 09:00

XPS 8700 shut down and now will not boot

I powered up and used PC this morning. I left for an hour and when I got back the PC had shut down and would not power up. I have followed the guides with no results. I am at a loss.  The power supply test button lights the LED and the fans come on. Any ideas?

780 Posts

September 8th, 2015 22:00

Hi,

Thank you for reaching us. 

Can you disconnect all the peripherals from the machine and try powering on the PC with only the monitor connected?

Thanks.  

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